Salesforce ARC-801 Exam - Topic 9 Question 53 Discussion

Actual exam question for Salesforce's ARC-801 exam

Question #: 53
Topic #: 9

Universal Containers (UC) is currently utilizing Sales Cloud and Revenue Cloud for its direct Sales team. UC would like to create an indirect Sales team with its vendors using Experience Cloud as the front end with the same kind of quoting functionality the direct Sales team uses within Revenue Cloud. However, UC wants to ensure that data from the internal direct Sales team is not visible to the external indirect Sales team in Experience Cloud.

What is the first configuration a Solution Architect should consider when implementing Experience Cloud in this scenario?

AMake internal organization-wide defaults Public Read Only to create external visibility.

BEnable External Sharing Model to create external organization-wide defaults.

CStart creating Sharing Sets for Experience Cloud users to access Sales Cloud.

DAdd Indirect Sales Team to existing Direct Sales Team Role Hierarchy.

Show Suggested Answer

Suggested Answer: B

Enable External Sharing Model to create external organization-wide defaults. This allows you to set different sharing settings for internal and external users based on profiles or roles.You can also use criteria-based sharing rules to grant access to records based on field values1.

https://architect.salesforce.com/diagrams/template-gallery/automotive-dealer-solution-architecture

by Ryan at Jul 08, 2025, 07:11 AM

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Allene

2 months ago

Sharing Sets could work, but it might get complicated.

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Caprice

3 months ago

Wait, wouldn’t making org-wide defaults public expose too much info?

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Rodolfo

3 months ago

Definitely agree, external sharing is crucial here!

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Lawanda

3 months ago

Not sure if adding to the role hierarchy is the best move.

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Herschel

3 months ago

I think option B is the way to go for external sharing.

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Shantay

3 months ago

I recall a practice question where we had to manage visibility between different teams, and I think adding them to the role hierarchy might complicate things instead of simplifying access.

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Joseph

4 months ago

Sharing Sets seem like a practical solution for allowing specific access to the indirect Sales team, but I wonder if they would be enough on their own without adjusting the sharing model first.

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Frederica

4 months ago

I think enabling the External Sharing Model could be the right approach since it allows for more controlled access, but I need to double-check how it interacts with organization-wide defaults.

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Rodrigo

4 months ago

I remember we discussed the importance of data visibility in Experience Cloud, but I'm not sure which option best restricts access for the indirect Sales team.

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Tonette

4 months ago

Hmm, this is a tricky one. I'm not entirely sure which option is the best first step. Maybe A, making the internal defaults public read-only? That could work, but I'm a bit unsure if that fully addresses the requirement of keeping the data separate. I'll need to think about this a bit more.

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Sharita

4 months ago

I think the answer is B - enabling the External Sharing Model. That sounds like the right way to create separate organization-wide defaults for the external indirect sales team, while keeping the internal direct sales team's data private. I'm pretty confident about this one.

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Christiane

5 months ago

Okay, let's think this through. The question is asking about the first configuration a Solution Architect should consider, so I'm guessing the answer has to do with setting up the right access and visibility controls. I'm leaning towards option C, creating Sharing Sets, as that seems like a good way to selectively share data.

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Elina

5 months ago

This question seems straightforward, but I want to make sure I understand the key requirements - keeping the direct sales team's data private from the external indirect sales team. I'll need to carefully consider the options to find the best approach.

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