Salesforce Exam ARC-801 Topic 9 Question 33 Discussion

Actual exam question for Salesforce's ARC-801 exam

Question #: 33
Topic #: 9

AW Computing (AWC) has just completed a multi-cloud implementation for Salesforce and is facing major user adoption challenges. Users are complaining that the system is complicated and hard to navigate.

What can the Center of Excellence (CoE) for Salesforce do to help increase user adoption?

APlace all training materials on the home page so users can find them easily.

BRecord hour-long pieces of training for each job role so users can review on their own time.

CBreak down training materials into quick reference guides for job-specific functions.

DEnsure each team has a Salesforce champion that can provide one-on-one training.

Show Suggested Answer

Suggested Answer: B

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by Elbert at Aug 06, 2024, 06:45 PM

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Terina

25 days ago

Wow, hour-long training videos? I bet the CoE is trying to bore users into submission. Maybe they should just play elevator music during the sessions to really send them over the edge.

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Willard

27 days ago

Quick reference guides for job-specific functions? That's the way to go! Users can just grab the guide they need and get back to work. Plus, it saves them from having to sit through those hour-long training videos.

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Nobuko

28 days ago

A Salesforce champion in each team? Sounds like a great way to make sure everyone gets the personalized attention they need. Just hope the champions don't end up becoming the new IT support.

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Carmelina

2 days ago

Yes, having someone dedicated to providing one-on-one training could make a big difference.

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Horace

3 days ago

A Salesforce champion in each team would definitely help with user adoption.

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Erasmo

1 months ago

Hour-long training videos? That's a surefire way to put users to sleep. They need something they can quickly reference when they need it.

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Quentin

16 days ago

A) Place all training materials on the home page so users can find them easily.

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2 months ago

I think option C is the best choice. Quick reference guides will help users navigate the system more easily.

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