Salesforce Exam ARC-801 Topic 11 Question 29 Discussion

Actual exam question for Salesforce's ARC-801 exam

Question #: 29
Topic #: 11

Universal Containers (UC) has its product and primary pricing in an ERP.For data consumption to other systems, the ERP is integrated to a separate third-party data warehouse. The cart-to-quote process is supported by Salesforce's multi-cloud solution spanning Sales Cloud, CPQ, and B2B Commerce.

The sales process is structuredso that the customers add products to the cart through the Storefront and request a quote from UC's sales representatives. The representatives can work on the quote in CPQ and push back the updated pricing to the Storefront. The overall pipeline is tied back to opportunities and opportunity products for forecasting.

Where does UC house the system of record for its sales process?

ASalesforce B2B Commerce

BSalesforce CPQ

CSalesforce Sales Cloud

DThird-party data warehouse

Show Suggested Answer

Suggested Answer: B

This type of license allowsexternal users to access standard Salesforce objects such as accounts, contacts, leads, opportunities, and cases.It also enables them to collaborate with UCemployees and other partners on joint sales and service processes34.

by Alisha at Jun 24, 2024, 12:37 AM

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Kenneth

8 days ago

I'm going with Salesforce B2B Commerce. The customers add products to the cart through the Storefront, so that's gotta be the system of record, right?

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Robt

12 days ago

Haha, I bet the third-party data warehouse is just a red herring. The whole process is centered around Salesforce, so the answer has to be one of the Salesforce products.

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Gaston

13 days ago

I think the answer is Salesforce CPQ. The sales reps work on the quotes in CPQ, and that's where the pricing updates are pushed back to the Storefront.

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Buddy

19 days ago

The system of record for the sales process is definitely in Salesforce Sales Cloud. That's where the opportunities and opportunity products are tracked, which are crucial for forecasting.

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Clay

4 days ago

A) Salesforce B2B Commerce

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Esteban

23 days ago

I see your point, Lai. But I think it might actually be in Third-party data warehouse since that's where the data consumption for other systems is integrated.

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Lai

26 days ago

I disagree, I believe it is housed in Salesforce CPQ because that's where the representatives work on the quotes.

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Miesha

27 days ago

I think the system of record for UC's sales process is in Salesforce Sales Cloud.

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