Salesforce ARC-801 Exam - Topic 11 Question 13 Discussion

Actual exam question for Salesforce's ARC-801 exam

Question #: 13
Topic #: 11

Universal Containers uses an ERP as system of record (SOR) for its product data, and Sales Cloud and Revenue Cloud for its sales dat

a. The Product data must be synced with Salesforce so that sales representatives can add the products to their Opportunities and Quotes. As Products are deactivated within the ERP, they should no longer be available. Since Sales Cloud is the SOR for Opportunities and Revenue Cloud is the SOR for Quotes, the Solution Architect has been asked to come up with an archiving strategy that preserves Opportunity and Quote data related to these deactivated products m Salesforce for historical reference.

What should a Solution Architect recommend to manage the deactivation of the Products and archiving of the Saks data?

ADelete the Product in Salesforce once it is deactivated in the ERP. Archive the Opportunity and Quote data m a third-party system and bring back into Salesforce as External Objects.

BRemove the Product from active Opportunities and Quotes. Archive the Opportunity and Quote data in a third-parry system and bring back into Salesforce as External Objects.

CDeactivate the Product m Salesforce once it is deactivated m the ERP. Archive the Opportunity and Quote data in a third-party system and bring back into Salesforce as External Objects.

DDeactivate the Product in Salesforce once it is deactivated m the ERP. Mark the Opportunity and Quote data in Salesforce as inactive so they do not show up in reporting.

Show Suggested Answer

Suggested Answer: D

This way, you can preserve the historical data of your sales transactions related to the deactivated products without deleting them from Salesforce.You can also avoid syncing issues between your ERP and Salesforce by keeping the product status consistent1.

Deactivating a product in Salesforce means that it cannot be added to new opportunities or quotes, but it remains visible on existing ones1.You can also deactivate all related prices for that product at the same time by enabling a setting in Product Settings1.To mark an opportunity or quote as inactive, you can use a custom field or a workflow rule that changes its status based on certain criteria3.

https://help.salesforce.com/s/articleView?id=customize_product.htm&language=en_US&type=0

by Matthew at Sep 02, 2023, 03:53 PM

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Brynn

3 months ago

B is a good compromise, keeps things tidy without losing history.

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Mona

3 months ago

A would just complicate things with external objects.

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Wilburn

4 months ago

Surprised there's no mention of data retention policies!

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Maryann

4 months ago

I disagree, D is better for reporting clarity.

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Viola

4 months ago

Option C seems solid, keeps the data intact for reference.

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Darci

4 months ago

I vaguely recall that removing products from active Opportunities and Quotes could lead to data integrity issues. I wonder if option B is the safest choice.

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Octavio

4 months ago

I’m a bit confused about whether marking the data as inactive would be enough for reporting purposes. I think it might be better to archive it completely.

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Tayna

5 months ago

I feel like option C makes sense because it keeps the product data in Salesforce while allowing us to archive the Opportunities and Quotes. I think we practiced a similar question in class.

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Elli

5 months ago

I remember discussing the importance of keeping historical data intact, so I think archiving is crucial. But I'm not sure if we should delete the products or just deactivate them.

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Milly

5 months ago

This is a good opportunity to showcase my understanding of data management and archiving strategies. I'll carefully evaluate each option and provide a well-reasoned recommendation.

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Arlette

5 months ago

I'm a bit confused by the different systems of record. Deactivating the product in Salesforce and archiving the data seems like the safest bet to me.

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Mari

5 months ago

Hmm, the key here is preserving the historical Opportunity and Quote data related to deactivated products. I think option C might be the best approach.

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Odette

5 months ago

This seems like a tricky one. I'll need to carefully consider the implications of each option and how it impacts the data in Salesforce.

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Yaeko

5 months ago

Option D looks interesting, but I'm not sure if marking the data as inactive is the best way to handle this. I'll need to think through the reporting implications.

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Holley

5 months ago

Okay, I think I've got this. The key is to understand how the String and Integer operations are interacting.

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Earnestine

5 months ago

I'm not entirely sure about the behavior of the ROLLBACK commands here. I'll need to review my notes on transaction management to make sure I understand how these commands work in different scenarios.

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