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Salesforce ARC-801 Exam - Topic 10 Question 68 Discussion

The business model of Universal Containers (UC) puts a strong emphasis on indirect sales and service processes. UC's customers are primarily distributors, resellers, and service providers who either sell or service products independently,or collaborate with UC on joint opportunities and cases. In the past, collaboration was primarily driven through email but UC wants to bring both service and sales collaboration onto one consolidated platform.Which solution should a Solution Architect recommend to create better collaboration and visibility for UC employees, resellers, and service partners?
B) Grant access to resellers and partners byproviding Partner Community licenses.
A) Grant access to resellers and partners by providing Sales Cloud licenses and Service Cloud licenses.
C) Grant access to resellers and partners by providing Customer Community licenses.
D) Grant access to resellers and partners by providing Customer Community Plus licenses.

Salesforce ARC-801 Exam - Topic 10 Question 68 Discussion

Actual exam question for Salesforce's ARC-801 exam
Question #: 68
Topic #: 10
[All ARC-801 Questions]

The business model of Universal Containers (UC) puts a strong emphasis on indirect sales and service processes. UC's customers are primarily distributors, resellers, and service providers who either sell or service products independently,or collaborate with UC on joint opportunities and cases. In the past, collaboration was primarily driven through email but UC wants to bring both service and sales collaboration onto one consolidated platform.

Which solution should a Solution Architect recommend to create better collaboration and visibility for UC employees, resellers, and service partners?

Show Suggested Answer Hide Answer
Suggested Answer: B

This type of license allowsexternal users to access standard Salesforce objects such as accounts, contacts, leads, opportunities, and cases.It also enables them to collaborate with UCemployees and other partners on joint sales and service processes34.


by Sherly at Jun 29, 2026, 08:21 PM

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Matthew
3 days ago
D offers more features, but is it necessary?
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Claribel
8 days ago
C seems limited. Customers need more than just basic access.
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Justine
13 days ago
I feel like A could work too, but it might be too much access.
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Youlanda
18 days ago
Agreed! It allows better collaboration.
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Marylyn
23 days ago
I think option B is the best. Partner Community licenses are designed for resellers.
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Arthur
29 days ago
Surprised they haven't done this sooner!
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Brynn
1 month ago
Wait, why not just stick with email? Seems simpler.
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Cheryl
1 month ago
Not sure about that, Customer Community Plus could work too.
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Alecia
1 month ago
Definitely agree, they need that focused access!
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Alysa
2 months ago
I think Partner Community licenses make the most sense for collaboration.
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Lazaro
2 months ago
I practiced a similar question where we had to choose between community licenses, and I think the Partner Community option aligns best with UC's business model.
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Harrison
2 months ago
I feel like Customer Community licenses could work too, but they seem more geared towards end customers rather than partners.
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Vince
2 months ago
I think Partner Community licenses might be the right choice since they focus on collaboration with resellers and service partners.
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Hobert
2 months ago
I remember discussing the differences between community licenses in class, but I'm not sure which one fits best for indirect sales.
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