Discuss Salesforce ARC-801 Exam Topic 1 Question 9

Universal Containers (UC) is undergoing a full digital transformation and has chosen Salesforce as one of the main components. UC will use Sales Cloud for online activities, CPQ for quote generation and renewals. B2B Commerce for online orders through its partnerships and vendors, an external ERP for fulfillment and invoicing, and Marketing Cloud for customer outreach. UC wants to create fluidity between the entire application landscape, and an integration between systems is required.

The application is expected to be able to generate an order based on any of the channels outlined above, and be utilized in UC's outreach to its customers.

Where should a Solution Architect recommend the system of record (SOR) be for all orders going forward?

AIn the ERP Order Object

BSalesforce Custom Object

CSalesforce Order Object

DB2B Commerce Order Object

Suggested Answer: C

This will ensure that all orders are stored in a single, unified database, and will make it easier to track and manage orders across different channels. Additionally, Salesforce Order Objects have built-in features that make it easy to integrate with ERP systems, B2B Commerce, and Marketing Cloud, allowing UC to create the desired fluidity between its application landscape.

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17 comments · newest first

Hermila 10 months ago

Surprised no one mentioned B2B Commerce Order Object!

Tiera 10 months ago

Totally agree, it makes sense to keep it in Salesforce!

Murray 11 months ago

Not so sure about that, the ERP might be better for fulfillment.

Felix 11 months ago

Custom Object could work too, but it feels risky.

Karrie 11 months ago

I think the SOR should be the Salesforce Order Object.

Leonardo 11 months ago

I’m leaning towards the B2B Commerce Order Object since it’s designed for online orders, but I’m not entirely sure if that makes it the best SOR.

Kara 12 months ago

I feel like the Salesforce Order Object could be a good option since it integrates well with Sales Cloud and Marketing Cloud.

Trinidad 12 months ago

I think we practiced a similar question where the ERP was the SOR, but I’m not completely confident that’s the best choice here.

Dortha 12 months ago

I remember we discussed the importance of having a single source of truth for orders, but I'm not sure if it should be in Salesforce or the ERP.

Tony 1 year ago

I feel like the B2B Commerce Order Object could work too, especially for online orders, but it might not cover all channels effectively.

Tequila 1 year ago

I practiced a similar question where the SOR was in the ERP, but I wonder if that would complicate the integration with B2B Commerce.

Jade 1 year ago

I think the Salesforce Order Object might be the best choice since it integrates well with Sales Cloud and Marketing Cloud, but I’m a bit uncertain.

Jutta 1 year ago

I remember we discussed the importance of having a single source of truth for orders, but I'm not sure if it should be in Salesforce or the ERP.

Carisa 1 year ago

I'm pretty sure the default Distribution mode is Auto-topology, but I'll double-check the course materials just to be sure.

Daisy 1 year ago

Hmm, this seems like a tricky one. I'll need to think carefully about the factors that affect latency in a long-distance link.

Mauricio 1 year ago

I'm leaning towards option C, an auditor's initial notice of a potential nonconformance. It seems to fit what I've practiced on similar questions, but there was some overlap in the definitions we reviewed.

Berry 1 year ago

This seems like a pretty straightforward MPLS VPN question. I'd start by checking the RD and RT configurations on the PE routers to make sure they're set up correctly.

Salesforce ARC-801 Exam - Topic 1 Question 9 Discussion