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Salesforce ARC-801 Exam - Topic 1 Question 3 Discussion

Northern Trail Outfitters (NTO) is running a multi-cloud Salesforce implementation with lots of process integration between the clouds and other systems. During the project, NTO faces many challenges including a lack of agility and business value alignment, as well as silo-thinking. After trying different approaches, NTO begins to use Agile and is successful. The project manager now wonders what the recommended operating model would look like.What should be a Solution Architect's first recommendation?
D) NTO should establish a Scaled Agile Center of Excellence to continuously improve agility and time to market.
A) NTO should set up an Operations team within IT to ensure proper management of the integrations going forward.
B) NTO should set up a model of continuous backlog with teams aligned to the different clouds to drive efficiency and team collaboration.
C) NTO should set up a model of continuous backlog with teams aligned to the different products (capabilities) to improve efficiency.

Salesforce ARC-801 Exam - Topic 1 Question 3 Discussion

Actual exam question for Salesforce's ARC-801 exam
Question #: 3
Topic #: 1
[All ARC-801 Questions]

Northern Trail Outfitters (NTO) is running a multi-cloud Salesforce implementation with lots of process integration between the clouds and other systems. During the project, NTO faces many challenges including a lack of agility and business value alignment, as well as silo-thinking. After trying different approaches, NTO begins to use Agile and is successful. The project manager now wonders what the recommended operating model would look like.

What should be a Solution Architect's first recommendation?

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Suggested Answer: D

A Scaled Agile Center of Excellence (LACE) is a small team of people dedicated to implementing the SAFe Lean-Agile way of working1.A LACE can be used to gather information, lead change, share best practices, and keep people on the same page as the organization moves forward2.A LACE is a cornerstone of successful transformations because it encourages continuity and manages expectations3.

By establishing a LACE, NTO can leverage the benefits of agile at scale, such as faster delivery, higher quality, lower costs, and happier customers31.A LACE can also help NTO overcome the challenges of silo-thinking and lack of alignment by fostering collaboration and communication across different teams and systems21.


by Allene at Mar 25, 2023, 12:14 PM

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Justine
10 months ago
Wait, why not just stick with Agile practices instead of setting up new teams?
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Lettie
10 months ago
C sounds good too, focusing on capabilities could drive efficiency.
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Emelda
10 months ago
Not sure if a new team is the answer, might just create more silos.
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Noel
11 months ago
Definitely agree with D, a Center of Excellence could really boost agility!
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Noe
11 months ago
I think option B makes the most sense for collaboration.
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Alyce
11 months ago
I recall a practice question that highlighted the need for continuous improvement, which makes D appealing, but I wonder if they should focus on team alignment first.
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Timothy
11 months ago
I’m a bit confused about whether establishing a Center of Excellence is too broad for their immediate needs. D sounds good, but maybe not the first step?
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Janae
11 months ago
I think option B could be the right choice since it emphasizes collaboration across different clouds, which is crucial for NTO's multi-cloud setup.
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Slyvia
11 months ago
I remember studying about the importance of aligning teams with business capabilities, so option C seems like a good fit, but I'm not entirely sure.
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Dortha
11 months ago
Hmm, this seems straightforward. I'll read the question carefully and think through the details.
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Eulah
11 months ago
I remember a practice question where we needed to set up a dCloud account for a customer—seems like a good option here too.
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Jade
11 months ago
This seems like a pretty complex scenario with a lot of moving parts. I'll need to carefully read through all the details to make sure I understand the key issues and stakeholders involved.
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