Salesforce ARC-801 Exam - Topic 1 Question 3 Discussion

Actual exam question for Salesforce's ARC-801 exam

Question #: 3
Topic #: 1

Northern Trail Outfitters (NTO) is running a multi-cloud Salesforce implementation with lots of process integration between the clouds and other systems. During the project, NTO faces many challenges including a lack of agility and business value alignment, as well as silo-thinking. After trying different approaches, NTO begins to use Agile and is successful. The project manager now wonders what the recommended operating model would look like.

What should be a Solution Architect's first recommendation?

ANTO should set up an Operations team within IT to ensure proper management of the integrations going forward.

BNTO should set up a model of continuous backlog with teams aligned to the different clouds to drive efficiency and team collaboration.

CNTO should set up a model of continuous backlog with teams aligned to the different products (capabilities) to improve efficiency.

DNTO should establish a Scaled Agile Center of Excellence to continuously improve agility and time to market.

Show Suggested Answer

Suggested Answer: D

A Scaled Agile Center of Excellence (LACE) is a small team of people dedicated to implementing the SAFe Lean-Agile way of working1.A LACE can be used to gather information, lead change, share best practices, and keep people on the same page as the organization moves forward2.A LACE is a cornerstone of successful transformations because it encourages continuity and manages expectations3.

By establishing a LACE, NTO can leverage the benefits of agile at scale, such as faster delivery, higher quality, lower costs, and happier customers31.A LACE can also help NTO overcome the challenges of silo-thinking and lack of alignment by fostering collaboration and communication across different teams and systems21.

by Allene at Mar 25, 2023, 12:14 PM

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Justine

5 months ago

Wait, why not just stick with Agile practices instead of setting up new teams?

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Lettie

6 months ago

C sounds good too, focusing on capabilities could drive efficiency.

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Emelda

6 months ago

Not sure if a new team is the answer, might just create more silos.

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Noel

6 months ago

Definitely agree with D, a Center of Excellence could really boost agility!

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Noe

6 months ago

I think option B makes the most sense for collaboration.

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Alyce

6 months ago

I recall a practice question that highlighted the need for continuous improvement, which makes D appealing, but I wonder if they should focus on team alignment first.

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Timothy

6 months ago

I’m a bit confused about whether establishing a Center of Excellence is too broad for their immediate needs. D sounds good, but maybe not the first step?

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Janae

6 months ago

I think option B could be the right choice since it emphasizes collaboration across different clouds, which is crucial for NTO's multi-cloud setup.

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Slyvia

7 months ago

I remember studying about the importance of aligning teams with business capabilities, so option C seems like a good fit, but I'm not entirely sure.

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Dortha

7 months ago

Hmm, this seems straightforward. I'll read the question carefully and think through the details.

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Eulah

7 months ago

I remember a practice question where we needed to set up a dCloud account for a customer—seems like a good option here too.

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Jade

7 months ago

This seems like a pretty complex scenario with a lot of moving parts. I'll need to carefully read through all the details to make sure I understand the key issues and stakeholders involved.

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