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Salesforce Analytics-Con-301 Exam - Topic 2 Question 21 Discussion

Posted by Freida on Sep 28, 2026 at 02:35 AM

A client has a sales dataset that contains fields named Customer ID, Region, Item, and Sales Amount. Each row represents a single sale. There may be multiple sales for each Customer ID.

The client wants to visualize the average total customer sales by region.

Which Level of Detail (LOD) expression should a consultant recommend?

Suggested Answer: C

Comprehensive and Detailed Explanation From Exact Extract:

The requirement is:

Compute total sales per customer, not per transaction.

Then compute the average of those customer totals, grouped by region.

Tableau documentation states that FIXED LOD expressions are used to calculate values at a specific level of granularity regardless of the view.

To solve the business need:

Step 1:

Calculate total customer sales for each Customer ID within each Region:

{ FIXED [Customer ID], [Region] : SUM([Sales Amount]) }

This produces one number per customer per region.

Step 2:

Compute the average of those totals:

AVG( { FIXED [Customer ID], [Region] : SUM([Sales Amount]) } )

This yields:

Average total customer sales by region

This is exactly option C.

Why the other options are incorrect:

A . EXCLUDE Region: Would combine regions and incorrectly calculate overall totals.

B . FIXED Region: AVG(Sales Amount): Computes average of line-level sales, not customer totals.

D . FIXED Customer ID + Region: AVG(Sales Amount): Averages individual transactions, not customer totals.

Only option C matches the required two-step logic.

LOD Expressions: FIXED for computing customer-level aggregates.

Nested LOD usage for first calculating customer totals, then averaging them at a higher level.

Tableau guidance: SUM inside FIXED for per-customer totals, AVG outside for averaging customers.


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6 comments · newest first
AH
Ahmed 10 hours ago
Definitely agree with C, it makes the most sense.
VI
Viola 6 days ago
I think option C is the right choice!
LA
Lanie 11 days ago
I practiced a question similar to this, and I think option B might be too simplistic since it only averages sales without considering individual customers.
KE
Keneth 16 days ago
I feel like option D could also be a contender since it uses FIXED with both Customer ID and Region, but I'm not sure if averaging the sales amount directly is the best approach.
KA
Katina 21 days ago
I'm a bit unsure about the difference between FIXED and EXCLUDE. I remember practicing with similar questions, but I can't recall which one applies here.
FE
Felicitas 26 days ago
I think we need to calculate the average sales per customer, so maybe option C is the right choice since it includes both Customer ID and Region.
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