Salesforce ADX-211 Exam - Topic 8 Question 71 Discussion

Actual exam question for Salesforce's ADX-211 exam

Question #: 71
Topic #: 8

Cloud Kicks has just released a new Process Builder on the Account in production. The end users keep getting error messages that prevent them from completing their updates to the Account.

Which three things should the administrator do to resolve this issue?

Choose 3 answers

AReview the Error Email for the Process Builder and rectify the issues.

BManually make the updates to the Account as the logged-in user.

CDeactivate the Process Builder in production.

DHave the users refresh the Account page so they get the current Process Builder.

EFix the Process Builder in a sandbox and migrate the change to production.

Show Suggested Answer

Suggested Answer: A, C, E

To resolve the issue with the Process Builder, the administrator should do the following steps:

Review the Error Email for the Process Builder and rectify the issues. The error email contains information about what caused the error and how to fix it.

Deactivate the Process Builder in production. This will prevent further errors from occurring while the administrator fixes the Process Builder.

Fix the Process Builder in a sandbox and migrate the change to production. This will ensure that the Process Builder is tested and validated before deploying it to production. Reference: https://help.salesforce.com/s/articleView?id=sf.flow_troubleshoot_error_email.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_deploy.htm&type=5

by Gaston at Jul 04, 2025, 02:22 PM

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Jani

2 months ago

Fixing it in a sandbox sounds like the best plan.

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Sanda

2 months ago

Refreshing the page won't solve the underlying issue.

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Richelle

3 months ago

I think deactivating it is a bit extreme.

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Jaleesa

3 months ago

Wait, can you really just deactivate it in production? That seems risky!

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Steffanie

3 months ago

Definitely check the error email first!

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Mitzie

3 months ago

I recall that fixing the Process Builder in a sandbox and migrating it to production is a best practice. It ensures that we don't disrupt users while we troubleshoot.

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Latrice

3 months ago

I feel like manually updating the Account isn't a long-term solution. It might just be a workaround, but it doesn't really fix the underlying problem.

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Nida

4 months ago

I'm not entirely sure, but I think deactivating the Process Builder might be a temporary fix. We did a similar question where we had to decide whether to deactivate a flow.

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Ettie

4 months ago

I remember we discussed checking the error emails for Process Builders in class. That seems like a good first step to identify the issue.

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Stephaine

4 months ago

Okay, I think I've got a good strategy here. I'll start by reviewing the error email, then try to fix the Process Builder in a sandbox, and finally migrate the change to production. Hopefully, that will resolve the end-user issues.

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Paris

4 months ago

Refreshing the Account page to get the current Process Builder? I'm not sure that would actually resolve the issue. Seems like we need to dig a bit deeper to find the root cause.

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Clarence

4 months ago

Deactivating the Process Builder in production is an option, but that might not be the best approach. I think I'd try to fix the issue in a sandbox first and then migrate the change to production.

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Aja

5 months ago

Hmm, I'm a bit confused here. Should I just manually make the updates to the Account as the logged-in user? That seems like a quick fix, but I'm not sure if that's the best long-term solution.

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Margart

5 months ago

This seems like a straightforward issue with the new Process Builder. I'd start by reviewing the error email to identify and fix any issues in the Process Builder.

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Arthur

6 months ago

I'm a bit surprised that manual updates are even an option. That's just asking for trouble and inconsistency. Let's stick to the proper channels, folks.

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