Discuss Salesforce ADX-211 Exam Topic 4 Question 85

When should an administrator consider when using Person Accounts'

AIn a complex business model and the users find it easiest to record Opportunity information on Contacts rather than Accounts.

BIn a B2B business model and is selling to the primary contact at a business organization.

CIn a B2C business model and the consumer is the intended recipient of sates and marketing attention.

DIn a business model that needs a separate Contact and Account to be included on all Case records submitted.

Suggested Answer: C

An administrator should consider using Person Accounts when they have a B2C business model and the consumer is the intended recipient of sales and marketing attention. Person Accounts allow administrators to store information about individual consumers without requiring a separate account record for each contact. Reference: https://help.salesforce.com/s/articleView?id=sf.account_person_behavior.htm&type=5

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23 comments · newest first

Johanna 2 days ago

A is still my top choice for clarity.

Silva 7 days ago

C is straightforward and effective.

Dean 13 days ago

D just adds unnecessary layers.

Carolynn 18 days ago

True, but B is essential for business relationships.

Adelle 23 days ago

But C focuses on the consumer's needs.

Johanna 28 days ago

A keeps things organized in complex models.

Silva 1 month ago

C really targets the right audience.

Dean 1 month ago

D is too complicated for most cases.

Carolynn 1 month ago

B is good for B2B, though.

Adelle 2 months ago

A makes sense, but C feels more direct.

Johanna 2 months ago

I prefer A. It's simpler for users.

Silva 2 months ago

B2C is all about the consumer.

Carolynn 2 months ago

Why C?

Silva 2 months ago

I think option C is the best.

Rosalind 2 months ago

I think they complicate things more than they help in some cases.

Lajuana 3 months ago

Wait, can you really use them in complex business models?

Detra 3 months ago

Definitely useful when targeting individual consumers.

Delsie 3 months ago

I disagree, B2B is where they shine more.

Melda 3 months ago

Person Accounts are great for B2C models!

Misty 3 months ago

I vaguely recall that Person Accounts are not ideal for every situation, especially when separate Contacts and Accounts are needed, which makes me lean towards option D.

Muriel 4 months ago

I practiced a question similar to this, and I think option A might be relevant if the business model is really complex.

Delbert 4 months ago

I'm a bit unsure about the differences between B2B and B2C here. I feel like both could potentially use Person Accounts, but I need to think more about the specifics.

Joye 4 months ago

I remember discussing Person Accounts in the context of B2C models, so I think option C makes sense.

Salesforce ADX-211 Exam - Topic 4 Question 85 Discussion