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Salesforce ADX-211 Exam - Topic 4 Question 85 Discussion

When should an administrator consider when using Person Accounts'
C) In a B2C business model and the consumer is the intended recipient of sates and marketing attention.
A) In a complex business model and the users find it easiest to record Opportunity information on Contacts rather than Accounts.
B) In a B2B business model and is selling to the primary contact at a business organization.
D) In a business model that needs a separate Contact and Account to be included on all Case records submitted.

Salesforce ADX-211 Exam - Topic 4 Question 85 Discussion

Actual exam question for Salesforce's ADX-211 exam
Question #: 85
Topic #: 4
[All ADX-211 Questions]

When should an administrator consider when using Person Accounts'

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Suggested Answer: C

An administrator should consider using Person Accounts when they have a B2C business model and the consumer is the intended recipient of sales and marketing attention. Person Accounts allow administrators to store information about individual consumers without requiring a separate account record for each contact. Reference: https://help.salesforce.com/s/articleView?id=sf.account_person_behavior.htm&type=5


by Sharika at May 29, 2026, 10:46 PM

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Melda
3 days ago
Person Accounts are great for B2C models!
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Misty
9 days ago
I vaguely recall that Person Accounts are not ideal for every situation, especially when separate Contacts and Accounts are needed, which makes me lean towards option D.
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Muriel
14 days ago
I practiced a question similar to this, and I think option A might be relevant if the business model is really complex.
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Delbert
19 days ago
I'm a bit unsure about the differences between B2B and B2C here. I feel like both could potentially use Person Accounts, but I need to think more about the specifics.
upvoted 0 times
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Joye
24 days ago
I remember discussing Person Accounts in the context of B2C models, so I think option C makes sense.
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