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Salesforce ADX-211 Exam - Topic 2 Question 32 Discussion

A user is getting an error when attempting to merge two accounts. The administrator checks theprofile to see the user has Read/Write permission on Accounts and is the owner of both records.What is preventing the user from completing the merge?
D) The Delete permission is missing on the user for Accounts.
A) Only administrators have permission to merge records.
B) The user is assigned to the wrong territory.
C) The Account matching rules are not set.

Salesforce ADX-211 Exam - Topic 2 Question 32 Discussion

Actual exam question for Salesforce's ADX-211 exam
Question #: 32
Topic #: 2
[All ADX-211 Questions]

A user is getting an error when attempting to merge two accounts. The administrator checks the

profile to see the user has Read/Write permission on Accounts and is the owner of both records.

What is preventing the user from completing the merge?

Show Suggested Answer Hide Answer
Suggested Answer: D

Multiple automation tools have been used and the automation is executed in a different order. This could cause some cases to route in unexpected ways, because the before save flow might override or conflict with the assignment rules or other automation tools that run after the record is saved. The administrator should review the order of execution and ensure that the flow logic is consistent with the other automation tools. Reference: https://help.salesforce.com/s/articleView?id=sf.flow_concepts_trigger_order.htm&type=5 https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/apex_triggers_order_of_execution.htm


by Rozella at Sep 01, 2023, 03:56 PM

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Aide
6 months ago
No delete permission? That’s unexpected!
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Kindra
7 months ago
Definitely sounds like a permission problem.
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Tayna
7 months ago
Wait, could it really be a territory issue?
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Evangelina
7 months ago
I think it's about the matching rules not being set.
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Lauran
7 months ago
Only admins can merge records, right?
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Janey
8 months ago
I’m leaning towards the idea that only admins can merge, but I might be mixing that up with other record types.
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Walker
8 months ago
I feel like the Account matching rules could definitely be a factor. We discussed how they need to be set for merges to work properly.
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Afton
8 months ago
I think I saw a practice question where territory assignments affected user actions, but I can't recall if that applies here.
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Dick
8 months ago
I remember something about permissions being crucial for merging, but I’m not sure if it’s just about Read/Write or if Delete permission matters too.
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Derrick
8 months ago
This seems straightforward to me. The only logical answer is A - only administrators have permission to merge records. The user's permissions don't matter if they don't have that specific merge capability.
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Wynell
8 months ago
I'm a bit confused on this one. The question mentions the user has the right permissions, so I'm not sure why they can't complete the merge. Maybe I'm missing something about the account matching rules.
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Micaela
8 months ago
Okay, let's see. The user has Read/Write access on Accounts, and is the owner of both records, so that doesn't seem to be the issue. I'm leaning towards option C - the Account matching rules might not be set up properly.
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Goldie
8 months ago
Hmm, this is a tricky one. I'll need to think through the different permissions and settings that could be preventing the merge.
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Walton
8 months ago
I think the answer is B - the user is assigned to the wrong territory. That could definitely prevent them from merging the accounts, even if they have the right permissions.
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Lanie
8 months ago
I'm a bit confused on this one. I know there are different Salesforce licenses, but I'm not sure which one would be required specifically for this user role.
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Zena
8 months ago
Okay, this is a good one. I remember learning about RMAN error stacks in class, so I think I've got a pretty good handle on this. I'll just need to double-check my understanding of the specific details for each option.
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Geraldine
1 year ago
The user probably tried to merge the accounts by throwing their laptop out the window. Oops, there goes the merge!
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Jaclyn
1 year ago
I bet the user is trying to merge accounts by yodeling at their computer. That's why it's not working!
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Vince
1 year ago
B? Really? The user's territory has nothing to do with merging accounts. That's just a silly answer choice.
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Elliott
1 year ago
I'm leaning towards C. The Account matching rules need to be set for the merge to work properly.
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Erinn
1 year ago
D seems like the obvious answer here. If the user is missing the Delete permission, they won't be able to complete the merge.
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Zona
12 months ago
C) The Account matching rules are not set.
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Shonda
12 months ago
That makes sense. The user needs the Delete permission to complete the merge.
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Herminia
1 year ago
D) The Delete permission is missing on the user for Accounts.
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Fannie
1 year ago
A) Only administrators have permission to merge records.
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Carin
1 year ago
Hmm, I'm pretty sure it's not A - the question states the user has Read/Write permission on Accounts, so they should be able to merge records.
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Noemi
1 year ago
I think you're right. Without the matching rules, the merge might not be allowed even with the correct permissions.
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Chantell
1 year ago
Maybe it's option C - the Account matching rules need to be set for the merge to work.
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Felix
1 year ago
Maybe the Account matching rules are not set up correctly?
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Dominga
1 year ago
But the user has Read/Write permission on Accounts, so that shouldn't be the issue.
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Felix
1 year ago
I think the user might be missing the Delete permission on Accounts.
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