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Salesforce ADX-211 Exam - Topic 2 Question 16 Discussion

The administrator at Cloud Kicks recently replaced several case workflow rules with a single before save flow. Since this change, some cases are routing In unexpected ways.What could be the cause or the charges to routing?
B) The flow precedes assignment rules; workflow rules are after assignment rules.
A) The old workflow rules are still active and impacting routing.
C) Assignment rules no longer reference the correct fields.
D) Multiple automation tools have been used and the automation is executed in a different order.

Salesforce ADX-211 Exam - Topic 2 Question 16 Discussion

Actual exam question for Salesforce's ADX-211 exam
Question #: 16
Topic #: 2
[All ADX-211 Questions]

The administrator at Cloud Kicks recently replaced several case workflow rules with a single before save flow. Since this change, some cases are routing In unexpected ways.

What could be the cause or the charges to routing?

Show Suggested Answer Hide Answer
Suggested Answer: B

by Leatha at Sep 16, 2022, 11:29 AM

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Luis
7 months ago
D seems plausible too, too many tools can complicate things.
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Lyla
7 months ago
I doubt it's C; the fields should still be correct.
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Fatima
7 months ago
Wait, are the old rules still active? That could mess things up!
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Armando
8 months ago
Totally agree, the flow's order is key!
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Leonie
8 months ago
I think option B makes the most sense here.
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Dominque
8 months ago
I’ve seen cases where multiple automation tools mess up the order of execution. That might be a factor here too, but I’m not entirely certain.
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Nickie
8 months ago
I wonder if the assignment rules might not be referencing the right fields anymore. That could explain some of the issues we’ve seen.
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Whitley
8 months ago
I think the flow runs before the assignment rules, which could definitely cause unexpected routing. That sounds familiar from our practice questions.
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Winfred
8 months ago
I remember that workflow rules can sometimes interfere with each other, but I’m not sure if they can still be active after being replaced.
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Christene
8 months ago
I practiced a question similar to this where SAML was highlighted as important for interoperability.
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Gaynell
8 months ago
Hmm, I'm not totally sure about this one. I'll have to think it through carefully. Maybe I should review the page layout options again.
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Nidia
8 months ago
Hmm, I'm not sure about this. I'd want to avoid anything that could distract me or take me off task.
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Keneth
8 months ago
Option E looks good to me. The -c flag creates a new archive, and the -f flag specifies the output file name. Seems straightforward enough.
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