The administrator at Cloud Kicks has a Custom picklist field on Lead, Which is missing on the
Contact when leads are converted.
Which two items should the administrator do to make sure these values are populated?
Choose 2 answers
36 comments · newest first
LA
Lawanda
11 months ago
Setting it as required on Lead doesn't solve the mapping problem.
ER
Ernie
11 months ago
Surprised this isn't automatic when converting leads!
KR
Kristeen
12 months ago
Validation rules won't help with this issue, right?
DE
Desiree
12 months ago
I think mapping the picklist field is the way to go!
MA
Maurine
1 year ago
Definitely need to create a custom picklist on Contact.
NI
Nickolas
1 year ago
Validation rules seem more about enforcing data integrity rather than mapping fields. I’m leaning towards A and C, but I’m not completely confident.
YE
Yesenia
1 year ago
I think we had a practice question similar to this, and mapping the picklist field was definitely part of the solution. So, C seems solid.
HU
Huey
1 year ago
I'm not entirely sure, but I feel like creating a custom picklist on Contact could be necessary too. Maybe option A?
WI
Winifred
1 year ago
I remember we talked about mapping fields during our study sessions. I think option C might be the right choice.
LU
Luisa
1 year ago
Hmm, I'm a little unsure about this one. I know we need to make sure the picklist values get transferred, but I'm not sure if setting the field as required on the Lead is the right solution. I'll have to think it through carefully.
HA
Harley
1 year ago
I've seen this type of question before. I'm pretty confident the right answers are to create a custom picklist field on the Contact and map the Lead picklist field to it. That should ensure the values get populated correctly.
CH
Chanel
1 year ago
Okay, let me think this through. I know we need to make sure the picklist values get populated on the Contact, but I'm not sure if creating a new field or using a validation rule is the best approach. I'll have to carefully read through the options.
FR
Francene
1 year ago
Hmm, this seems straightforward. I think the key is to make sure the picklist field is mapped correctly from the Lead to the Contact when the lead is converted.
BR
Bronwyn
1 year ago
I heard the admin at Cloud Kicks has a picklist field called 'Shoe Size'. Bet they're really struggling to keep those values synced between Lead and Contact. Sounds like a real foot-in-mouth situation.
CA
Carline
1 year ago
C) Map the picklist field on the Lead to the Contact.
TA
Tawna
1 year ago
A) Create a custom picklist field on Contact.
PO
Portia
1 year ago
B? Really? A validation rule? That's just asking for trouble. Might as well just use a Sharpie and write the values on the Contacts manually.
FL
Floyd
1 year ago
B) Update the picklist value with a validation rule.
EM
Emmanuel
1 year ago
C) Map the picklist field on the Lead to the Contact.
SO
Solange
1 year ago
A) Create a custom picklist field on Contact.
DO
Dorsey
2 years ago
A and C are the way to go. Creating the cusValentin field on Contact and mapping it from Lead is the cleanest approach. Gotta love those double-barreled questions!
BE
Bev
1 year ago
That makes sense, it ensures the values are carried over when leads are converted.
EA
Earnestine
1 year ago
C) Map the picklist field on the Lead to the Contact.
JU
Julianna
1 year ago
A) Create a custom picklist field on Contact.
VA
Valentin
2 years ago
D sounds pretty good to me. Making the field required on Lead will ensure it gets populated, right? I'm all about the easy solutions.
NA
Nana
1 year ago
Yes, setting it as required on Lead will ensure it gets populated.
NA
Nancey
1 year ago
D) Set the picklist field to be required on the Lead Object.
KE
Kenny
1 year ago
D) Set the picklist field to be required on the Lead Object.
CH
Charlene
1 year ago
A) Create a custom picklist field on Contact.
LA
Launa
1 year ago
A) Create a custom picklist field on Contact.
CH
Cheryl
2 years ago
C is the obvious choice here. Duh, you just need to map the picklist field from Lead to Contact. Anything else would be way too much work.
DO
Dortha
1 year ago
A) Create a custom picklist field on Contact.
SU
Susy
2 years ago
C) Map the picklist field on the Lead to the Contact.
AN
Antonio
2 years ago
Setting the picklist field to be required on the Lead Object could help ensure the values are populated correctly.
CA
Carol
2 years ago
I agree with Noble. Mapping the picklist field on the Lead to the Contact is also important.
NO
Noble
2 years ago
I think the administrator should create a custom picklist field on Contact.