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Salesforce ADX-201 Exam

Certification Provider: Salesforce
Exam Name: Essentials for New Lightning Experience Administrators
Number of questions in our database: 248
Exam Version: Feb. 20, 2024
ADX-201 Exam Official Topics:
  • Topic 1: Creating Selection Fields: Picklists and Lookups/ Setting Up Activities and Calendars
  • Topic 2: Understanding the Salesforce Console for Service/ Configuring the User Interface
  • Topic 3: Summarizing with Formulas and Visual Summaries/ Dealing with Record Access Exceptions
  • Topic 4: Setting Up Chatter Free Users and Invites/ Getting Your Organization Ready for Users
  • Topic 5: Working with Record Types and Business Processes/ Mobile Access with Salesforce
  • Topic 6: Administering Standard Fields/ Creating New Reports with the Report Builder
  • Topic 7: Troubleshooting Login Issues/ Managing Field-level Security/ Setting Up the Company Profile
  • Topic 8: Running and Modifying Reports/ Setting Up and Managing Users/ Maintaining Data Quality
  • Topic 9: Data Model and Navigation/ Configuring Search Settings/ Determining Object Access
  • Topic 10: Creating New Custom Fields/ Setting Up Record Access/ Managing the Support Process

Free Salesforce ADX-201 Exam Actual Questions

The questions for ADX-201 were last updated On Feb. 20, 2024

Question #1

Support reps at Cloud Kicks (CK) are reporting that when they try to close a case, the Closed option in the Case Status picklist is missing. CK has asked the administrator to find a solution.

Why are the support reps unable to see the Closed option in the specified piclist?

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Question #2

The standard Lead Rating field has picklist values of Hot, Warm, and Cold. A list of new leads was importance without errors even though several records had the value of Unrated in the Rating field.

How were these records added without error?

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Question #3

The administrator at Cloud Kicks writes an assignment rule to send all cases created via email or the web to the Automated Cases Queue Any manually created cases should be owned by the agent creating them, however, the manually created cases now show the administrator as the owner.

What will the administrator find when troubleshooting this issue?

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Question #4

The Support team at Ursa Major Solar prefers using split list views on the case homepage. Occasionally, the team views shipments from another support application.

What should the administrator configure to allow the team to use the split list view?

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