Universal Containers requires a different Lightning page to be displayed when Accounts are
viewed in the Sales Console and in the Service Console.
How should an administrator meet this requirement?
15 comments · newest first
PH
Phuong
11 months ago
Page layout assignments won't help here, just saying!
SH
Shaun
11 months ago
I think defining multiple record types could work too.
EL
Elinore
11 months ago
Wait, can you really do that with just user profiles? Sounds off.
WA
Walker
11 months ago
Totally agree, option C is the way to go!
JU
Julieta
11 months ago
You can assign different Lightning pages by app defaults.
RO
Rory
12 months ago
I recall that assigning Lightning pages as app defaults is a common practice for differentiating views, so I think that might be the answer here.
MA
Magnolia
12 months ago
I feel like updating page layout assignments might not be the right approach since it doesn't really change the Lightning page itself.
CO
Colette
1 year ago
I think defining multiple record types could help, but I'm not completely clear on how that would affect the Lightning page display in different consoles.
LA
Laurel
1 year ago
I remember we talked about how Lightning pages can be assigned based on the app, but I'm not sure if that's the same as assigning them as app defaults.
ZA
Zack
1 year ago
Creating different user profiles seems like overkill for this requirement. I'm leaning towards either updating the page layout assignments or assigning Lightning pages as the app default.
RO
Rolland
1 year ago
Assigning Lightning pages as the app default could be a good solution, but I'm not entirely confident that's the correct answer. I'll have to review the options carefully.
SH
Shelba
1 year ago
Hmm, I'm a bit unsure about this one. I'm not sure if defining multiple record types would be the right approach here. Let me think this through a bit more.
PE
Pearly
1 year ago
This seems pretty straightforward. I think updating the page layout assignments would be the best way to handle this.
NI
Nidia
1 year ago
I think the best option is to assign Lightning pages as app default.
LI
Lisha
1 year ago
I think option C is the way to go. Assign Lightning pages as app default - that's the most straightforward solution.