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Salesforce Exam ADX-201 Topic 5 Question 41 Discussion

Actual exam question for Salesforce's ADX-201 exam
Question #: 41
Topic #: 5
[All ADX-201 Questions]

Which two actions should an administrator perform with Case escalation rules?

Choose 2 answers

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Suggested Answer: B

by Merissa at Feb 28, 2023, 04:34 AM

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Chi
1 months ago
B and D, easy peasy. Although, re-opening the case? That's like admitting defeat. Ain't nobody got time for that!
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Glory
1 months ago
B and D, no doubt. If I don't get those right, I'm gonna have to escalate this exam question to the professor!
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Carry
3 days ago
Don't worry, you got this! Just remember those two actions.
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Oretha
5 days ago
D) Re-assign the Case.
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Mariann
1 months ago
B) Send email notifications.
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Bettyann
1 months ago
Hmm, I was thinking B and C, but D makes sense too. Gotta keep that case moving up the ladder!
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Kaitlyn
2 months ago
I agree, B and D are the way to go. Sending email notifications and re-assigning the case are crucial for effective case escalation.
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Vanna
3 days ago
Re-opening the case and changing the case priority are not as critical.
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Minna
9 days ago
Yes, sending email notifications and re-assigning the case are key actions.
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Lai
12 days ago
I think B and D are important for case escalation.
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Kara
13 days ago
Yes, those actions help ensure timely resolution of escalated cases.
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Junita
18 days ago
Re-opening the case and changing the case priority are not as crucial.
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Dana
27 days ago
Agreed, sending email notifications and re-assigning the case are important.
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Nieves
1 months ago
I think B and D are the best options.
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Antione
2 months ago
B and D seem like the obvious choices here. Changing the priority and re-assigning the case are key actions for case escalation.
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Candida
2 months ago
I'm not sure about B. I think A and C might be the correct actions to perform.
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Alfreda
2 months ago
I agree with Solange. Sending email notifications and re-assigning the Case are important actions in Case escalation rules.
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Solange
2 months ago
I think B and D are the correct answers.
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