Salesforce Exam Advanced Administrator Topic 7 Question 76 Discussion

Actual exam question for Salesforce's Advanced Administrator exam

Question #: 76
Topic #: 7

AW Computers has enabled the feature for Contact to multiple Accounts. A rep is trying to remove the primary Account from a Contact but Is unable to do so. The administrator has already updated the page layout to no longer require an Account.

What could be the issue?

AA primary Account relationship Is required on a Contact regardless of the page layout settings.

BThe Contact has Indirect relationships to other Accounts.

CThe Account Contact relationship record needs to be deleted first In order to disassociate Contact from the Account.

DPrivate Contacts need to be enabled in Setup.

Show Suggested Answer

Suggested Answer: B

A joined report is a type of report that allows you to create multiple report blocks that provide different views of your data. Each report block can have its own fields, columns, sorting, and filtering. A joined report can only be created from summary or matrix reports. You can use a joined report to show data from different report types or data sources on a single report. In this case, you can use a joined report to show Accounts with Open Cases by creating two report blocks: one for accounts and one for cases with a filter for open status. You can then join the two blocks by a common field such as Account ID or Account Name. Reference: https://help.salesforce.com/s/articleView?id=sf.reports_joined_format.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.reports_examples_joined.htm&type=5

by Malcolm at Dec 24, 2023, 08:54 AM

Limited Time Offer

25%

Off

Get Premium Advanced Administrator Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Junita

29 days ago

This question is a real head-scratcher. It's like they're trying to trip us up with some obscure Salesforce quirk. I'm just going to go with my gut and hope for the best. (Spoiler alert: it's never the gut.)

upvoted 0 times

Rosio

14 days ago

I think the issue might be that the Contact has indirect relationships to other Accounts.

upvoted 0 times

...

Amber

1 months ago

A) Private Contacts need to be enabled in Setup? Really? That's like saying you need to turn on the power to make the computer work. Come on, Salesforce, let's not make this too easy, shall we?

upvoted 0 times

Katie

1 days ago

C) The Contact has indirect relationships to other Accounts.

upvoted 0 times

...

Youlanda

13 days ago

B) A primary Account relationship is required on a Contact regardless of the page layout settings.

upvoted 0 times

...

Victor

1 months ago

D) The Account Contact relationship record needs to be deleted first in order to disassociate the Contact from the Account. Ah, the old 'delete the record to make the problem go away' approach. Classic Salesforce.

upvoted 0 times

...

Dolores

1 months ago

B) A primary Account relationship is required on a Contact regardless of the page layout settings? That seems a bit odd. I thought the whole point of updating the page layout was to remove that requirement.

upvoted 0 times

Lettie

9 days ago

A) Private Contacts need to be enabled in Setup.

upvoted 0 times

...

Jonelle

2 months ago

But what about option D? Maybe the Account Contact relationship record needs to be deleted first.

upvoted 0 times

...

Sharee

2 months ago

I agree with Dona, that could be the reason why the rep is unable to remove the primary Account.

upvoted 0 times

...

Dona

2 months ago

I think the issue could be that the Contact has indirect relationships to other Accounts.

upvoted 0 times

...

Darrin

2 months ago

But what about option D? Maybe we need to delete the Account Contact relationship record first.

upvoted 0 times

...

Hannah

2 months ago

C) The Contact has indirect relationships to other Accounts seems like the most likely culprit here. I've run into this issue before and it can be a real pain to untangle.

upvoted 0 times