Free Salesforce CRT-101 Exam Dumps and CRT-101 Exam Questions

Question No: 31

MultipleChoice

Which of these is NOT true of ''list views'' in SFDC:

Options

AI can choose different list formats from the drop-down menu at the top of any list.

BList views can only be created or customized by my administrator

CList views are customizable, and I can create and customize my own views

DI can change my list view format for any record type by choosing a view type from the drop-down-menu

EI can drag and drop columns within my list view to change the appearance or order of data

Question No: 32

MultipleChoice

The ''Open Calendar'' link below any list view can be clicked to display a view of my calendar. But, can I drag records from the list to time slots on the calendar to create events (sales calls, etc) for these records?

Options

AYes

BNo

Question No: 33

MultipleChoice

Select the option that is NOT true of the ''stay in touch'' feature in SFDC:

Options

AI can send single emails, or mass emails, to all of my existing accounts or prospects.

BI can use this feature to update contact information in one click via email -- this keeps my customer data up to-date.

CIt rubs my feet before I go to bed each night.

Question No: 34

MultipleChoice

Task Records are "to-do" lists, are date sensitive, and must be completed before they move to my Activity History.

Options

ATrue

BFalse

Question No: 35

MultipleChoice

Which one of these is NOT a recorded ''activity'' in SFDC?

Options

AEmails

BDials

CEvents

DTasks

ELog a Call (after call completion)

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