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PRINCE2 Practitioner Exam - Topic 4 Question 29 Discussion

The project is in stage 3. Zero time tolerance has been given for this stage. When checking progress, the project manager noticed that the checkpoint report from the external supplier of the 'e-learning course' is late. As work package progress information is missing, the project manager has decided to raise an exception report.Is this an appropriate action, and why?
A) Yes, because an exception report should be used to request guidance on how this situation should be handled.
B) Yes, because there is zero time tolerance for this stage the checkpoint report must be delivered on time.
C) No, because the project manager should check the operations and maintenance interfaces in the work package first.
D) No, because the team plan should be discussed with the supplier to check whether work will be completed on time.

PRINCE2 Practitioner Exam - Topic 4 Question 29 Discussion

Actual exam question for PRINCE2's PRINCE2 Practitioner exam
Question #: 29
Topic #: 4
[All PRINCE2 Practitioner Questions]

The project is in stage 3. Zero time tolerance has been given for this stage. When checking progress, the project manager noticed that the checkpoint report from the external supplier of the 'e-learning course' is late. As work package progress information is missing, the project manager has decided to raise an exception report.

Is this an appropriate action, and why?

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Suggested Answer: A

by Gail at Jun 17, 2022, 11:25 AM

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Ariel
10 months ago
Not so sure, maybe they should just check in with the supplier first?
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Eric
10 months ago
Yes, the supplier should be held accountable for the late report!
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Tiffiny
11 months ago
Wait, is raising an exception report really necessary? Seems a bit extreme.
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Victor
11 months ago
I agree, an exception report is the right move here.
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Rhea
11 months ago
Definitely appropriate, zero tolerance means no delays!
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Golda
11 months ago
I feel like discussing the team plan with the supplier could be important too. Option D might be valid, but I lean towards B since time is critical in this stage.
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Tamesha
11 months ago
I remember a similar question where we discussed the importance of timely reports. I think option B might be the correct choice here because of the strict deadlines.
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Lou
11 months ago
I'm not entirely sure, but I think raising an exception report makes sense since there's zero time tolerance. It feels like the right step to escalate the issue.
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Dong
11 months ago
I'm a bit uncertain about this one. Shouldn't the project manager first check the work package details before escalating? Maybe option C is worth considering?
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Donte
11 months ago
Okay, I've got this. I'll just attach to the w3wp.exe process of the container from my IDE and start debugging. That should give me a good view of what's going on.
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Herminia
12 months ago
I'm a little unsure about the mirrored dataset for the root pool. Is that really a disk-based reason, or is it more of a configuration issue? I'll need to review that one carefully.
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