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PMI PMP Exam - Topic 3 Question 1 Discussion

Due to a recent incident, a dissatisfied stakeholder files a complaint about a project that has been closed. What can the project manager do to help resolve this?
B) Review the project management information system (PMIS) archives.
A) Consult with the project sponsor to manage the dissatisfied stakeholder.
C) Execute the relationship management plan.
D) Update the risk register.

PMI PMP Exam - Topic 3 Question 1 Discussion

Actual exam question for PMI's PMP exam
Question #: 1
Topic #: 3
[All PMP Questions]

Due to a recent incident, a dissatisfied stakeholder files a complaint about a project that has been closed. What can the project manager do to help resolve this?

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Suggested Answer: B

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Linwood
7 months ago
Updating the risk register? Not sure that’s relevant now.
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Sheron
7 months ago
Wait, how can you resolve a closed project? Seems tricky.
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Lynette
7 months ago
Reviewing PMIS archives could help clarify things.
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Dortha
8 months ago
Totally agree, they need to be involved.
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Thaddeus
8 months ago
Consulting with the project sponsor is key!
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Brendan
8 months ago
Updating the risk register seems off-topic for this situation, but I guess it could be useful if the complaint relates to a risk that wasn't managed properly.
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Marion
8 months ago
Reviewing the PMIS archives sounds like it could help, but I wonder if it would actually lead to a resolution for the stakeholder's complaint.
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Yuette
8 months ago
I remember practicing a question about stakeholder management, and I feel like executing the relationship management plan might be relevant here.
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Oneida
8 months ago
I think consulting with the project sponsor could be a good move, but I'm not entirely sure if that’s the best first step.
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Chi
8 months ago
I'm pretty confident about this one. The alternative to public/private keys is using a digital signature and symmetric key encryption.
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Iluminada
8 months ago
I'm not totally sure about this, but I think the correct answer might be a brute force attack since the PIN is only 4 digits.
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Soledad
8 months ago
This seems like a straightforward question about consolidating billing across multiple projects. I think the key is to identify the methods that would allow the organization to produce a single invoice for a customer based on multiple contract projects.
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