Discuss PMI PMP Exam Topic 2 Question 23

A project using a hybrid approach to migrate from a current system to a new and

enhanced system is underway. The plan is to migrate the system in stages. However, the

operations team is complaining that they are not ready to start supporting the new system.

How should the project manager effectively approach this situation?

ACreate a lessons learned register to include operations team training for future projects.

BInclude knowledge transfer sessions between the project and operations teams at every stage.

CChange the project management plan to add a final stage for product handoff to the operations team.

DPrepare detailed documentation to be shared with the operations team during project closure.

Suggested Answer: B

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12 comments · newest first

Kenda 1 year ago

D is nice, but documentation alone won't cut it.

Aliza 1 year ago

Totally agree with B! We need to bridge that gap.

Catina 1 year ago

Wait, are they really not ready? How did that happen?

Latricia 1 year ago

A lesson learned register sounds good, but it won't help now.

Selma 1 year ago

I think B is the best option. Knowledge transfer is key!

Myrtie 1 year ago

Changing the project management plan to add a final stage, like in option C, could work, but it might delay the project. I’m not convinced that’s the best approach.

Malcom 1 year ago

I think we practiced a question similar to this, and I remember that including the operations team early on was emphasized. So, option B seems like a solid choice.

Beata 1 year ago

I'm not entirely sure, but I feel like just creating documentation at the end, like in option D, might not be enough. The operations team needs to be prepared before the final handoff.

Malcom 1 year ago

I remember discussing the importance of knowledge transfer in our last class. I think option B makes the most sense since it ensures the operations team is involved throughout the process.

Leanna 1 year ago

Hmm, this seems like a tricky one. I'll need to carefully review the options and think through the potential issues with the custom object.

Jeannine 1 year ago

This seems like a pretty straightforward question about the responsibilities of a business relationship manager. I think I have a good handle on the key points, so I'll try to outline the best approach.

Royal 1 year ago

I think option A makes the most sense. We need to collect user data to really understand their needs, but I'm not sure if "define" is the right word—maybe "refine" would fit better?

PMI PMP Exam - Topic 2 Question 23 Discussion