Discuss PMI PMP Exam Topic 1 Question 50

A customer initiated a minor scope change and expects this to be completed without delays or additional costs. The project manager believes that they have adequate

authorization to make the decision themselves but is not quite sure.

What should the project manager do next?

AUse the project contingency and implement the change without charging the customer, since the customer's satisfaction is top priority.

BExploit this change opportunity and calculate the cost, risk, and time, then add a reasonable margin and submit to the customer.

CUse the Perform Integrated Change Control process and submit this to the change control board (CCB) for approval.

DKeep the change pending and decide to take this up as part of final settlement at the end of the project.

Suggested Answer: C

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13 comments · newest first

Daren 1 year ago

Minor scope changes usually require formal approval, just saying.

Sarah 1 year ago

Totally agree with C! Gotta follow the process.

Tuyet 1 year ago

Really? Can they just decide on their own without consulting anyone?

Shawnda 1 year ago

No way should they just use the contingency fund! That's risky.

Melodie 1 year ago

I think option C is the best way to go. Change control is key!

Frank 1 year ago

I recall that keeping changes pending until the end could create problems, so I don't think option D is a good idea. I lean towards option B, but I’m not sure if that’s the best approach either.

Elli 1 year ago

I’m a bit confused about whether the project manager has enough authority to make the change without approval. I think option C makes sense, but I’m not completely confident.

Lewis 1 year ago

I feel like we had a similar practice question where the project manager had to balance customer satisfaction with proper procedures. I think option A could lead to issues later on.

Nickolas 1 year ago

I remember discussing the importance of following the change control process in class, so I think option C might be the right choice, but I'm not entirely sure.

Mitsue 1 year ago

I'm a little confused here. Is Pareto analysis also a valid technique for this type of cost-benefit analysis? I'll need to review my notes to make sure I understand the differences between these techniques.

Silva 1 year ago

Okay, I think I've got this. Since the question specifies "single-fiber" bidirectional WDM, the signals in each direction need to be at different wavelengths to avoid interference. So the answer must be A, True.

Alpha 1 year ago

Okay, I think I've got it. Option A, discussing risks with the audit client, seems like the least likely to help ensure risk is considered. The other options seem more directly focused on risk assessment.

Shantay 1 year ago

I'm not entirely sure, though. I feel like I've seen similar questions where the answer was "False" because of specific vendor restrictions.

PMI PMP Exam - Topic 1 Question 50 Discussion