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PMI-PBA Exam - Topic 7 Question 38 Discussion

A company has launched a new online sales application and engaged a focus group to test how quickly the customer could place an order. The focus group also provided feedback on their satisfaction.Which metrics tool should the business analyst use to record the results?
D) Customer
A) Focus group
B) Business completion
C) Sales and marketing

PMI-PBA Exam - Topic 7 Question 38 Discussion

Actual exam question for PMI's PMI-PBA exam
Question #: 38
Topic #: 7
[All PMI-PBA Questions]

A company has launched a new online sales application and engaged a focus group to test how quickly the customer could place an order. The focus group also provided feedback on their satisfaction.

Which metrics tool should the business analyst use to record the results?

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Suggested Answer: D

by Fannie at May 07, 2022, 04:39 AM

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Charisse
10 months ago
Sales and marketing metrics could provide useful insights too!
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Tanesha
11 months ago
Wait, are we really using focus groups for this? Seems outdated!
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Myra
11 months ago
Not so sure about that, Customer metrics might be more relevant.
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Junita
11 months ago
Definitely agree, it measures how fast orders are placed!
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Cordell
11 months ago
I think Business completion is the best choice here.
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Fairy
11 months ago
I feel like customer metrics are important, but I can't recall if they specifically measure the speed of placing an order.
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Verona
11 months ago
I’m a bit confused about whether sales and marketing metrics would apply since the focus is on order placement speed.
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Lonny
11 months ago
I remember practicing a question about measuring customer satisfaction, and I think business completion metrics could be relevant here.
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Tamera
11 months ago
I think the focus group might be useful for qualitative feedback, but I'm not sure if it's the right metric tool for recording results.
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Glendora
12 months ago
Hmm, I'm a bit unsure about this one. Creating a virtual network interface - I'll need to double-check my notes to make sure I understand the right sequence of commands.
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Nadine
12 months ago
Hmm, I'm a bit unsure about this one. I know the Project Product Description is important, but I'm not totally clear on why the acceptance methods specifically need to be defined. I'll have to think this through carefully.
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Lashandra
12 months ago
Okay, let me re-read this carefully. It's talking about the main inverter mode and when the mains input voltage and frequency exceed the allowable range.
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Thaddeus
12 months ago
Ah, the /proc/ directory - that's where you can find all sorts of information about the system and running processes. I'm confident option D is the correct answer here.
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Cherelle
12 months ago
I'm a little confused on this one. I know assets have to be something the company owns or controls, but I'm not sure if legal enforceability or tangibility are required. I'll have to review my notes to make sure I understand the core definition.
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Ernest
12 months ago
Crowd sourcing could be an interesting way to get a diverse set of devices and locations, but I'm not sure how reliable or consistent the results would be. I'll need to do some research on that.
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