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PMI-ACP Exam - Topic 3 Question 116 Discussion

A servant leader is leading a high-visibility project to deliver a new product. The servant leader has been able to build a cross-functional team and create a team space where the team is collocated. The servant leader started receiving frequent visits from a company director, who continually asks a specific team member questions about project progress. The conversations are distracting the team from their goal.What should the servant leader do?
A) Coach the company director on agile approaches and good practices.
B) Ask the product owner to speak to the director because their visits are delaying the project.
C) Ask the director and team member to leave the room so they can have a private conversation.
D) Coach the team member on how to report progress to directors and executives.

PMI-ACP Exam - Topic 3 Question 116 Discussion

Actual exam question for PMI's PMI-ACP exam
Question #: 116
Topic #: 3
[All PMI-ACP Questions]

A servant leader is leading a high-visibility project to deliver a new product. The servant leader has been able to build a cross-functional team and create a team space where the team is collocated. The servant leader started receiving frequent visits from a company director, who continually asks a specific team member questions about project progress. The conversations are distracting the team from their goal.

What should the servant leader do?

Show Suggested Answer Hide Answer
Suggested Answer: A

As a servant leader, it is important to address the root cause of the disruption, which in this case is the director's repeated visits and distracting conversations. Coaching the company director on agile practices and good communication helps them understand the need to minimize interruptions and foster a productive environment for the team. This approach will help align the director's behavior with Agile principles, ensuring that the team can focus on delivering value without unnecessary distractions. By educating the director, the servant leader can improve overall team dynamics and project efficiency.


Contribute your Thoughts:

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Cordell
4 days ago
C seems too harsh. They need to communicate.
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Nguyet
9 days ago
I prefer B. The product owner should handle this.
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Jamika
14 days ago
I think option A is best. Educating the director could help long-term.
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Hailey
19 days ago
Why not just ask them to leave? C sounds a bit harsh, though.
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Ressie
24 days ago
B seems like a good move too. The product owner should handle it.
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Vanna
30 days ago
Not sure if the director will even listen to coaching.
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Lourdes
1 month ago
Totally agree with A! Directors need to understand agile better.
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Raymon
1 month ago
I think option A makes the most sense. Educating the director could help long-term.
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Keena
2 months ago
Why not just ask them to leave? C could clear the air quickly!
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Lilli
2 months ago
B seems like a good move too. The product owner should handle it.
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Selma
2 months ago
Not sure if the director will even listen to coaching.
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Novella
2 months ago
Totally agree with A! Directors need to understand agile better.
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Lawanda
2 months ago
I think option A makes the most sense. Educating the director could help long-term.
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Jina
2 months ago
Coaching the team member on reporting sounds like a good idea, but I wonder if it really addresses the root of the problem with the director's interruptions.
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Bulah
3 months ago
I feel like asking the director to leave the room might escalate things. It seems risky, but I can see how it could help the team focus.
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Octavio
3 months ago
This situation reminds me of a practice question where we had to manage stakeholder interference. I think asking the product owner to intervene could be effective.
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Felton
4 months ago
I remember we discussed the importance of protecting the team from distractions, but I'm not sure if coaching the director is the best approach.
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