Outing a review session a customer representative is concerned that a story fails to satisfy the scope of work. However the product owner declares that the scope of work is complete What should be done with this story?
I feel like option B makes sense since the product owner has the final say, but I wonder if we might be overlooking something important from the customer perspective.
I think we had a similar question in practice where the team had to decide if they should prioritize incomplete stories. Maybe we should consider option A?
I remember discussing how the product owner's decision is usually final, but I'm not sure if that means we should just mark it complete without addressing the concerns.
Option C seems like the easy way out, but I don't think that's the best approach. As the project manager, I should be taking a more active role in resolving this issue rather than just passing it off.
I'm confident that the correct answer is B - accounts, contacts, cases, then users. That makes the most sense to me based on the dependencies between the objects.
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