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PMI Exam PgMP Topic 6 Question 72 Discussion

Actual exam question for PMI's Program Management Professional exam
Question #: 72
Topic #: 6
[All Program Management Professional Questions]

A program manager takes over a global program from another program manager. Upon arriving on-site, the program manager immediately sees that stakeholders are upset, because of a lack of updates and communications about the program.

What should the program manager do first?

Show Suggested Answer Hide Answer
Suggested Answer: B

Contribute your Thoughts:

Rueben
12 days ago
Come on, you guys are overthinking this. The answer is clearly D - notify the exec sponsor and update the issue log. That's the fastest way to escalate and get some serious attention on this problem. Plus, the sponsor needs to know ASAP that this program is in trouble.
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Norah
13 days ago
Ha, I bet the previous program manager was just sleeping on the job. Probably spending more time on the golf course than keeping stakeholders informed. But I digress, I think C is the way to go - review the stakeholder engagement plan and matrix. That'll give you the most insight into who's upset and why.
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Esteban
14 days ago
I agree, B is the way to go. You need to understand the existing communication and stakeholder strategies before you can start fixing the issues. Jumping right into notifying the sponsor without that context could actually make things worse. Gotta do your homework first.
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Latrice
7 hours ago
B) Review the program communications management plan and stakeholder register.
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Corinne
15 days ago
Wow, this question really hits the nail on the head. As a program manager, I know how crucial communication and stakeholder management are. I'd lean towards B - reviewing the communication plan and stakeholder register. That's the fastest way to get up to speed on the situation and address the stakeholders' concerns.
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