PMI PgMP Exam - Topic 4 Question 33 Discussion

Actual exam question for PMI's PgMP exam

Question #: 33
Topic #: 4

[All PgMP Questions]

A program manager is leading a program to transform an organization's sales and customer service operations by introducing a new customer relationship management (CRM) solution. As the program progresses, the sponsor and other stakeholders are satisfied with the pace of the program's performance.

A stakeholder from the sales department now requests a new feature to integrate the CRM platform with another application. The program manager advises that this is out of scope, as it will require analysis and development and be a project on its own. The program manager then requests additional funding via the formal change management process and the new scope is approved.

What should the program manager do next?

ASecure additional approvals from senior stakeholders.

BAssign a new project manager to own the delivery of the new project.

CRedefine the priorities of the existing program components to ensure optimal resource allocation and management of interdependencies.

DDiscontinue one of the existing program components, and reallocate all of that component's resources to the newly approved project.

Show Suggested Answer

Suggested Answer: C

by Tyra at May 09, 2022, 10:24 PM

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Gail

4 months ago

Redefining priorities could really help manage everything smoothly.

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Willis

4 months ago

Wait, how can they just approve new funding like that?

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Lashaunda

4 months ago

Disagree, assigning a new project manager seems like a better move.

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Noe

4 months ago

I think they should definitely secure those approvals first.

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Cassandra

4 months ago

Sounds like a classic case of scope creep!

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Fletcher

5 months ago

Discontinuing an existing component feels risky. I think reallocating resources should be done carefully to avoid disrupting the program.

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Elbert

5 months ago

I practiced a similar question where assigning a new project manager was the right move. It seems like a good option here too.

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Jill

5 months ago

I'm not entirely sure, but I feel like securing additional approvals might be necessary before moving forward with anything else.

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Javier

5 months ago

I remember we discussed the importance of managing interdependencies in programs. I think redefining priorities could help with that.

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Pauline

5 months ago

Hmm, I'm a bit unsure about this one. I know the 7750 SR has different forwarding classes, but I can't quite remember all the specific categories. I'll have to think this through carefully.

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Elenora

5 months ago

Customer IntellView seems like it could work, but the question specifically says "all information should be on one screen." That makes me think the Lightning Record Page is the way to go.

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Leanna

5 months ago

I'm feeling pretty confident about this one. Option B, the management review of defects, seems like the best approach to address the issue described in the question. It will give us a high-level view of how well the defects are being handled.

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Dylan

5 months ago

I'm remembering from my CFF training that you never make direct accusations without proper evidence and management coordination. Seems like discrete inquiries are the safest first step.

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