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You are the CIO of a real estate investment trust (REIT) that invests in apartments and condominiums in more than 50% of the states in your country. Your organization has as its goal to respond to any concerns that arise within 24 hours; for example, you want to make sure Wi-Fi sites are operational if there are any power outages, and people have soft phone service available 24/7. You are a member of the REIT's Portfolio Review Board, and as a member of the executive team in terms of portfolio risk management, you want to focus on:
Suggested Answer: B
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12 comments · newest first
WI
William
1 year ago
Product support issues can really impact tenant satisfaction.
LA
Laurel
1 year ago
Inconsistent processes can lead to major headaches, for sure.
SH
Shayne
1 year ago
Wait, how can you respond to concerns in 24 hours? Sounds tough.
IL
Ilene
1 year ago
Totally agree, component risks can really mess things up!
LU
Lucille
1 year ago
I think managing liabilities is key for long-term success.
KE
Keneth
1 year ago
Inconsistent processes could lead to delays in response times, but I’m not sure if that’s the main focus here. I guess it depends on how we define our priorities.
LO
Louvenia
1 year ago
I practiced a similar question about product support issues last week. It feels like that could be a significant factor in maintaining tenant satisfaction.
MA
Major
1 year ago
I’m not entirely sure, but I think the interaction of component risks could be really important too. It might affect how we respond to issues.
GL
Glory
1 year ago
I remember we discussed the importance of managing liabilities in our risk management class. It seems crucial for a REIT like this.
QU
Quentin
1 year ago
This one seems straightforward - I think the answer is D, Confirm elicitation results. The question is asking about what the BA does to ensure stakeholders have a shared understanding, and that sounds like confirming the results of the elicitation process.
RA
Raymon
1 year ago
This seems like a straightforward question about improving warehouse counting efficiency. I think I'll go with option A - creating a flow that updates the warehouse counts as the worker performs the count. That seems like the most direct way to streamline the process.
RH
Rhea
1 year ago
Requiring technician sign-off could help, but I'm not sure if that directly addresses the DSO issue. I'll need to consider the other choices more carefully.