PMI CPMAI_v7 Exam - Topic 6 Question 9 Discussion

Actual exam question for PMI's CPMAI_v7 exam

Question #: 9
Topic #: 6

Your team has built a new robot that roams the halls at your organization and helps with various things such as small deliveries. However, you notice that many employees are opting not to use the robot. When you ask them why they tell you that the robot looks "creepy" and they would rather not interact with it.

What's going on here?

ALack of understanding the robot's usefulness

BThe bot is falling into The 'Uncanny Valley'

CBias towards the robot

DSafety and reliability issues that impact bot usefulness

Show Suggested Answer

Suggested Answer: B

by Rhea at Aug 03, 2025, 01:25 AM

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Sophia

2 months ago

I wonder if there are real safety concerns with the robot.

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Bette

2 months ago

Maybe they just don't understand how useful it can be.

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Monroe

2 months ago

Wait, are people really that freaked out by it? That's surprising!

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Jina

3 months ago

I disagree! I find it super helpful and not creepy at all.

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Timothy

3 months ago

I think it's definitely the Uncanny Valley thing. It just looks off.

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William

3 months ago

I wonder if there are safety concerns at play. If employees feel the robot isn't reliable, they might avoid it altogether, even if it could be useful.

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Mari

4 months ago

I feel like bias towards robots could be a factor too. Some people just have a natural aversion to technology, especially if it looks a bit off.

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Glory

4 months ago

I'm not entirely sure, but I think some people might just not understand how the robot can help them. Maybe they need more information about its functions?

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Rochell

4 months ago

I remember discussing the Uncanny Valley in class, where robots that look too human can actually make people uncomfortable. That might be what's happening here.

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Jean

4 months ago

This seems straightforward - the employees are clearly biased against the robot, likely due to its appearance. I'll go with that answer and explain my reasoning.

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Lina

4 months ago

Okay, the key here is figuring out why the employees find the robot "creepy." Is it a bias against the technology, or are there real safety/reliability issues? I'll weigh the options carefully.

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Carla

5 months ago

Hmm, I'm not sure if it's just the Uncanny Valley or if there could be other factors at play, like a lack of understanding of the robot's usefulness. I'll need to think this through carefully.

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Ben

5 months ago

This seems like a classic case of the Uncanny Valley, where the robot's appearance is a bit too lifelike but not quite human, making people uncomfortable. I'll focus on that option.

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