Discuss PMI CAPM Exam Topic 3 Question 29

Which action should the project manager take after the team finishes executing the scope?

AVerify the deliverables to ensure that they are correct and meet the customer's satisfaction.

BAccept all the deliverables and deliver them to the customer for final acceptance.

CConduct a joint session with the customer, change the deliverables, and then request approval.

DCheck that all change requests were implemented and release deliverables to the customer.

Suggested Answer: A

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12 comments · newest first

Carman 1 year ago

C sounds risky. Changing deliverables after execution? Really?

Barrett 1 year ago

Totally agree with A! Customer satisfaction is key!

Anna 1 year ago

Wait, can we really just accept everything without checking?

Glory 1 year ago

I think B makes more sense. Just hand them over!

Carissa 1 year ago

A is definitely the right move! Gotta verify those deliverables.

Marva 1 year ago

I recall that sometimes you have to conduct a joint session with the customer, but I’m not sure if that’s the right step right after execution. Could be option C?

Caprice 1 year ago

I practiced a similar question where the focus was on customer satisfaction. I feel like option A makes the most sense here.

Glendora 1 year ago

I'm not entirely sure, but I remember something about needing to check if all change requests were implemented before delivering. Maybe option D?

Herschel 1 year ago

I think the project manager should verify the deliverables first. It seems like a crucial step to ensure everything meets the customer's expectations.

Sue 1 year ago

This is a good test of my ability to analyze and compare different scripts. I'll methodically go through each option and evaluate how well it meets the stated requirements.

Kara 1 year ago

Okay, I think I've got this. The last purchase date and channel preferences would definitely help NTO tailor their marketing to each customer and encourage them to buy more often. Those seem like the two best options.

Ellsworth 1 year ago

I practiced a similar question before, and I think it was about practitioners being able to update info in both tools. That sounds relevant here too.

PMI CAPM Exam - Topic 3 Question 29 Discussion