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A service provider is collecting requirements for a cloud-based document storage service. Which is an example of a utility requirement for this service?
Suggested Answer: D
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An example of a utility requirement for a cloud-based document storage service is 'The service will allow each user 100GB of storage space.' ITIL 4 defines utility as the functionality of a service that meets user needs. In this case, the amount of storage space provided is a key functional requirement that determines the utility of the service for its users.
30 comments · newest first
EL
Elenor
11 months ago
24/7 availability? That seems unrealistic for some services.
AD
Adria
11 months ago
Wait, why is 100GB of storage not considered a utility requirement?
ER
Erasmo
11 months ago
Menu pages updating in under 5 seconds sounds more like a performance requirement.
CL
Claudia
11 months ago
I think option C is the best choice!
SH
Sherell
11 months ago
Utility requirements are all about performance and availability.
CO
Corazon
12 months ago
I'm a bit confused about the difference between utility and functional requirements. Does "100GB of storage" really fall under utility?
DI
Dick
12 months ago
I practiced a similar question where we had to identify service availability, and I think option C fits that category.
AN
An
12 months ago
I think "menu pages will update in less than 5 seconds" sounds like a performance requirement, not a utility one.
DO
Dominque
1 year ago
I remember we discussed utility requirements in class, but I'm not sure if "available for 24 hours" counts as one.
CH
Chau
1 year ago
I feel pretty confident that the answer is C. Availability and uptime are classic examples of utility requirements for a cloud service.
JA
Janine
1 year ago
Okay, let me see. A utility requirement is about the functionality or performance of the service, not the specific features. So I'm going to go with B - menu pages will update in less than 5 seconds.
WI
William
1 year ago
This one seems pretty straightforward. I think the answer is C - the service will be available 24 hours a day.
UN
Una
1 year ago
Hmm, I'm not sure about this one. I'm debating between B and C. I'll have to think it through a bit more.
DA
Darnell
1 year ago
I feel confident about this one. Mapping capabilities to value stream stages is all about understanding which business capabilities are essential for delivering value to customers.
SU
Suzi
2 years ago
Hmm, I'm torn between C and D. They both seem like valid utility requirements. But I'm leaning towards C because 24/7 availability is just so crucial for a cloud-based service like this.
SH
Sharen
2 years ago
True, both are important. It's a tough choice between C and D.
CA
Carma
2 years ago
But having enough storage space for each user is also crucial for a document storage service.
CA
Cassi
2 years ago
I agree, having the service available 24/7 is really important for accessibility.
AL
Alberta
2 years ago
I think option C is also a utility requirement because it ensures the service is available 24/7.
QU
Queenie
2 years ago
Haha, Sean's got a point! If the menu pages are slower than my grandma's dial-up internet, the whole service is useless. But I still think option D is the way to go.
JO
Joesph
2 years ago
I agree with Yolando. Option D is definitely a utility requirement for a cloud-based document storage service.
SE
Sean
2 years ago
Oh, come on! Option B is obviously the answer. Who cares about availability or storage space when the menu pages need to update in under 5 seconds? That's the real utility requirement here.
MI
Mitzie
2 years ago
I agree, menu pages updating quickly is crucial for user experience.
CA
Camellia
2 years ago
I think option B is the most important requirement for a cloud-based document storage service.
JO
Jovita
2 years ago
I disagree, I believe option D is the correct answer. Defining the storage space for each user is a clear utility requirement for this cloud-based document storage service.
IS
Isadora
2 years ago
I think the correct answer is option C. The availability of the service 24/7 is a utility requirement that ensures the service is consistently accessible to users.
VI
Viki
2 years ago
A: Definitely, it's important for a cloud-based service to be accessible at any time.
NO
Nohemi
2 years ago
B: I agree, having the service available 24/7 is crucial for users.
UL
Ula
2 years ago
A: I think option C is the correct answer. The service needs to be available all the time.
YO
Yolando
2 years ago
I think option D is a utility requirement because it specifies the amount of storage space each user will have.