PeopleCert Exam ITIL-4-Transition Topic 1 Question 27 Discussion

Actual exam question for PeopleCert's ITIL-4-Transition exam

Question #: 27
Topic #: 1

[All ITIL-4-Transition Questions]

From the perspective of a service provider how does the digital product lifecycle start?

AWith the onboard mg of customers

BWith the exploration of market opportunities

CWith the co creation of value

DWith the offboarding of customers

Show Suggested Answer

Suggested Answer: B

by Annelle at Mar 07, 2024, 08:31 AM

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1 years ago

I believe customer satisfaction should be the top priority in this case

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1 years ago

But isn't option A also focusing on understanding the value chain?

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1 years ago

Yes, but option B directly involves the customers' perception

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1 years ago

I agree with Hannah, gathering feedback from customers is crucial

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1 years ago

I think option B is an 'outside in' approach

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