Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

PeopleCert Exam ITIL-4-Specialist-Monitor-Support-Fulfil Topic 4 Question 14 Discussion

Actual exam question for PeopleCert's ITIL-4-Specialist-Monitor-Support-Fulfil exam
Question #: 14
Topic #: 4
[All ITIL-4-Specialist-Monitor-Support-Fulfil Questions]

Which activity is part of the 'service request review and optimization' process?

Show Suggested Answer Hide Answer
Suggested Answer: B

In the service request review and optimization process, one of the key activities is registering suggested improvements to the service request models. This ensures that the service request process evolves and improves over time based on user feedback and operational efficiency analysis.

Selecting the appropriate service request model happens during request categorization, not review and optimization.

Enacting procedures to fulfill the request is part of the execution phase, not the review process.

Deciding on exceptions is not a typical activity within the optimization process, which is more focused on enhancing and refining the standard models.


by Jennie at Apr 04, 2025, 05:02 AM

Limited Time Offer

25%

Off

Get Premium ITIL-4-Specialist-Monitor-Support-Fulfil Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel
Chu
2 months ago
This question is making my head spin like a service request gone wrong. Let's just hope the answer isn't 'all of the above' because that would be a nightmare.
upvoted 0 times
Novella
1 months ago
C) Enacting the procedures to fulfill the request
upvoted 0 times
...
Vivan
1 months ago
B) Registering suggested Improvements to service request models
upvoted 0 times
...
Leslie
1 months ago
A) Selecting the appropriate service request model
upvoted 0 times
...
...
Justine
2 months ago
Hmm, I'm gonna go with C. Enacting the procedures to fulfill the request. Sounds like the most logical step in the process to me.
upvoted 0 times
...
Alyce
2 months ago
Wait, did they say 'service request' or 'sandwich request'? I'm hungry and that's what I heard.
upvoted 0 times
Dulce
25 days ago
D) Deciding on whether to fulfil exceptions lo standard service requests
upvoted 0 times
...
Marlon
27 days ago
C) Enacting the procedures to fulfill the request
upvoted 0 times
...
Kati
1 months ago
B) Registering suggested Improvements to service request models
upvoted 0 times
...
Frank
1 months ago
A) Selecting the appropriate service request model
upvoted 0 times
...
...
Arlette
2 months ago
I'm pretty sure it's B. Registering suggested Improvements to service request models. That's like the whole point of the process, right?
upvoted 0 times
Luisa
23 days ago
Let's go with B then, it makes the most sense.
upvoted 0 times
...
Josphine
24 days ago
Yeah, I agree. It's all about improving the service request models.
upvoted 0 times
...
Jeanice
2 months ago
I think you're right, B does sound like the correct option.
upvoted 0 times
...
...
Jacklyn
3 months ago
I believe it's C) Enacting the procedures to fulfill the request, as that is a crucial step in the process.
upvoted 0 times
...
Alex
3 months ago
I agree with Maricela, because reviewing and optimizing service requests involves choosing the right model.
upvoted 0 times
...
Maricela
3 months ago
I think the answer is A) Selecting the appropriate service request model.
upvoted 0 times
...

Save Cancel