PeopleCert Exam ITIL-4-Specialist-High-velocity-IT Topic 3 Question 12 Discussion

Actual exam question for PeopleCert's ITIL-4-Specialist-High-velocity-IT exam

Question #: 12
Topic #: 3

[All ITIL-4-Specialist-High-velocity-IT Questions]

An organization provides an online portal that its employees can use to learn about and request standard services.

Which practice would ensure that users can easily find information on the portal and that the information is kept up-to-date?

AKnowledge management

BService catalogue management

CConfiguration management

DIncident management

Show Suggested Answer

Suggested Answer: B

by Fernanda at Mar 07, 2025, 10:47 AM

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Selene

1 days ago

I agree with Linsey. Service catalogue management would help users easily find information on the portal.

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Linsey

8 days ago

I think the answer is B) Service catalogue management.

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Hassie

8 days ago

Knowledge management seems like the obvious choice here. Keeping the portal's content well-organized and up-to-date is crucial for ensuring users can easily find what they need.

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