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PeopleCert Exam ITIL-4-Specialist-Create-Deliver-and-Support Topic 8 Question 6 Discussion

Actual exam question for PeopleCert's ITIL-4-Specialist-Create-Deliver-and-Support exam
Question #: 6
Topic #: 8
[All ITIL-4-Specialist-Create-Deliver-and-Support Questions]

A popular social media app is part of a complex network of systems. Most changes to the service are successful, except for those made by a development team that has many failed changes.

Which is the BEST approach to reduce the number of failures?

Show Suggested Answer Hide Answer
Suggested Answer: C

Creating a change model that includes safe-to-fail testing allows development changes to be tested in controlled conditions, reducing the risk of failure and improving change success rates.


by Salome at Apr 29, 2025, 09:25 PM

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Long
2 months ago
I see your point, Rebbecca. But I think option D could also be effective in quickly identifying errors.
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Mitsue
2 months ago
Emergency changes? What is this, a fire drill? Let's stick to a proper change model, folks.
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Hannah
23 days ago
Emergency changes are risky, we need a structured approach
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Joanne
24 days ago
C) Create a change model for development changes that includes the use of safe-to-fail testing
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Wilda
1 months ago
A) Create a standard change model for development changes and initiate as a service request
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Rebbecca
2 months ago
I disagree, I believe option C is better because safe-to-fail testing can help identify issues early.
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Shawna
2 months ago
Option B? Increase the size of changes? That's like trying to put a band-aid on a bullet wound.
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Alex
3 months ago
I agree with Micaela. Safe-to-fail testing is the way to go. Gotta love those fail-safes!
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Lai
2 months ago
User 3: I agree with Lai, safe-to-fail testing sounds like the way to go.
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Lonna
2 months ago
User 2: I disagree, I believe option C with safe-to-fail testing is the best approach.
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Celeste
2 months ago
User 1: I think we should go with option A.
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Marta
3 months ago
I think option A is the best approach.
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Micaela
3 months ago
Option C is the best approach. Safe-to-fail testing is crucial for reducing failures in complex systems.
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Karina
2 months ago
User 3: It's important to have a process in place to catch errors before they cause major issues. Option C sounds like the best approach.
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Glendora
2 months ago
User 2: I agree, having a change model that includes safe-to-fail testing is key for success.
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James
2 months ago
User 1: Option C is definitely the way to go. Safe-to-fail testing can really help prevent failures.
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