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[RM 6: How ITIL capability model can help the practice]
An organization has a dedicated release management team that is effective in managing releases, but this team has very poor coordination with the change enablement team. What capability level of release management does this indicate?
Suggested Answer: B
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35 comments · newest first
VE
Velda
10 months ago
Really? I thought they’d be at least Level 2 with a dedicated team.
MA
Marcelle
10 months ago
I think it's more like Level 2. They have a team, after all.
WE
Wenona
10 months ago
Definitely Level 1. Poor coordination means they’re not mature yet.
MA
Marti
11 months ago
Wait, are we sure it's not Level 3? They might just need some training.
JI
Jimmie
11 months ago
Sounds like Level 1 to me. Coordination is key!
CR
Cristy
11 months ago
I practiced a similar question, and I think it was about Level 2 as well, but I’m still debating if it could be Level 1.
CA
Casandra
11 months ago
I think it might be Level 3, but I’m not entirely confident. Coordination issues seem to suggest they’re not fully integrated yet.
SA
Sarina
11 months ago
This feels like a Level 2 situation to me, where there's some capability but not enough coordination with other teams.
LI
Lindsey
12 months ago
I remember that Level 1 indicates initial processes, but I'm not sure if that's the right fit here since they have a dedicated team.
FA
Fairy
12 months ago
This is a tricky one. The question is testing our understanding of how the ITIL capability model applies to real-world scenarios. I'll need to carefully consider the relationship between the two teams and the level of integration to determine the right answer.
TI
Titus
12 months ago
Okay, I think I've got this. If the release management team is effective but has poor coordination with the change enablement team, that indicates they are operating at a Level 2 capability, where the processes are defined but not fully integrated across the organization. I'll select that option.
FL
Flo
1 year ago
Hmm, I'm a bit confused by this question. I know the ITIL capability model has different levels, but I'm not sure how to apply it to this specific scenario with the release management and change enablement teams. I'll need to review my notes to see if I can figure this out.
EL
Elvera
1 year ago
This seems like a straightforward question about the ITIL capability model. I'll need to think about the relationship between release management and change enablement to determine the appropriate capability level.
AR
Arlette
1 year ago
This is an easy one. The lack of coordination between the teams indicates a Level 2 capability. It's like trying to run a marathon with one leg tied behind your back.
DO
Dottie
1 year ago
I disagree. Level 3 would mean there is a defined process for coordination, which doesn't seem to be the case here.
YA
Yan
1 year ago
B) Level 3
SH
Shizue
1 year ago
That makes sense. Level 2 indicates some basic coordination but still room for improvement.
TH
Theron
1 year ago
A) Level 2
MA
Malcolm
1 year ago
You know, this question reminds me of the old joke about the IT manager who thought he could solve all his problems by throwing more software at them. Level 2, for sure.
RO
Roxane
1 year ago
I think the answer is B. Level 2. The organization is stuck in its ways, like a dog chasing its own tail. Time to get the change enablement team on the same page!
NO
Noe
1 year ago
B) Level 2
FR
Francoise
1 year ago
A) Level 1
GL
Gladys
1 year ago
I see your point, Meghan. Level 3 could also be a possibility.
AL
Alverta
1 year ago
Definitely Level 2. The organization is managing releases effectively, but the lack of coordination with other teams is a clear sign of immaturity.
ER
Ernie
1 year ago
B) Level 3
EU
Eugene
1 year ago
I agree, the lack of coordination with other teams is a key indicator of Level 2 maturity.
JE
Jess
1 year ago
A) Level 2
ME
Meghan
1 year ago
I disagree, I think it indicates Level 3 because there is some coordination but it's not effective.
CL
Clorinda
1 year ago
I agree with Eliz, Level 2 makes sense.
SY
Sylvia
1 year ago
The poor coordination with the change enablement team suggests a Level 2 capability, as the organization has not yet achieved the integration and collaboration required for higher levels.
KA
Katina
1 year ago
Level 3 would require better integration and collaboration between the release management and change enablement teams.
JA
Jade
1 year ago
B) Level 3
CH
Chauncey
1 year ago
That makes sense, Level 2 indicates that there is room for improvement in coordination.
LI
Lindsey
1 year ago
A) Level 2
EL
Eliz
1 year ago
I think it indicates Level 2.