[RM 3: The roles and competencies of the practice]
A large organization is adjusting its IT organizational structure to optimize for faster, more collaborative, and less bureaucratic working practices. There is a significant number of changes and related releases that are handled by the product and project teams. What is the BEST way for the organization to position release management in the new organizational structure?
[RM 2: The processes of the practice]
Which is a key input to the release planning and coordination process?
[RM 3: The roles and competencies of the practice]
A retail organization is hiring a new release manager. The vacancy description indicates that successful candidates should have good knowledge of technologies and platforms used by the organization, good knowledge of ITIL and DevOps, and experience in retail. What other skill is important to the release management role?
[RM 2: The processes of the practice]
Which is a key input to the release planning and coordination process?
[RM 7: How to apply ITIL guiding principles for the practice]
A service provider is reviewing its release management practice. It has been found that most releases meet their objectives and are delivered on time. However, teams and organizations using the service provider's services are complaining that sometimes software updates interrupt their work during peak business hours. What should the service provider do to improve the release management practice by applying the 'collaborate and promote visibility' guiding principle?
Loreta
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