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What type of change is often used for resolving incidents or implementing security patches?
Suggested Answer: C
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A change that must be implemented as soon as possible without strictly following the standard process e.g. to resolve an incident or implement asecuritypatch.
The process for assessment and authorization is expedited to ensure quick implementation, so scheduling and documentation is not a priority.
The change authority may be separate from what is standard or normal practice, typically smaller in number but with greater capacity to expedite approval.
https://www.bmc.com/blogs/itil-change-enablement/
12 comments · newest first
LA
Lavonda
1 month ago
But what about A) Standard change? It's also important for routine updates.
EL
Elinore
1 month ago
I agree, C) Emergency change makes sense. Quick fixes needed!
LI
Lilli
1 month ago
I think it's C) Emergency change. It's urgent for security.
MA
Malcolm
2 months ago
Wait, are we sure it's not B) Normal change?
SH
Shonda
2 months ago
Totally agree, it's all about urgency!
MI
Mira
2 months ago
C makes sense, but isn't it risky?
KA
Karma
2 months ago
I thought it was A) Standard change.
CH
Charlena
2 months ago
Definitely C) Emergency change!
TH
Thersa
2 months ago
I definitely recall that Emergency change is for critical issues, but I wonder if they might try to trick us with Normal change too.
DU
Dustin
3 months ago
I feel like Standard change could also fit here since it's about routine tasks, but I might be mixing it up with something else.
FI
Fidelia
3 months ago
I remember practicing a question about change types, and I think Normal change was mentioned for planned updates.
RO
Ronna
3 months ago
I think it's Emergency change because it's used for urgent incidents, right? But I'm not completely sure.