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PeopleCert ITIL-4-Foundation Exam - Topic 6 Question 112 Discussion

Posted by Yvette on Jul 29, 2025 at 04:22 PM

Which value chain activity is concerned with the availability of service components?

Suggested Answer: D

TheObtain/Buildactivity is responsible for ensuring that all service components are available when and where needed, and that they meet the agreed specifications.

https://www.beyond20.com/blog/what-is-the-itil-4-service-value-chain/#:~:text=The%20Obtain%2FBuild%20activity%20is,they%20meet%20the%20agreed%20specifications.


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13 comments · newest first
LU
Luke 10 months ago
Seems off to me, how does "Obtain/build" cover it all?
AN
Antonette 10 months ago
"Plan" is key for availability too, right?
TH
Thaddeus 10 months ago
I thought it was "Deliver and support."
VE
Veronika 11 months ago
Wait, are we sure it's not "Design and transition"?
DE
Deja 11 months ago
It's definitely "Obtain/build" for service components.
JI
Jill 11 months ago
I lean towards A, Design and transition, but I’m not confident. It seems like it could also relate to planning for service availability.
IS
Isidra 11 months ago
I feel like this question is similar to one we practiced on value chain activities, but I can't recall the exact details.
HE
Helga 11 months ago
I'm not entirely sure, but I remember something about obtaining resources in the Obtain/build phase. Could that be relevant here?
FA
Fatima 12 months ago
I think the answer might be B, Deliver and support, since it relates to making sure services are available to users.
FR
Freeman 12 months ago
I'm feeling pretty confident about this one. The question is asking about service components, so the logical answer is B. Deliver and support, which is the value chain activity that deals with that.
CH
Cherelle 12 months ago
Okay, let me see. I think the key here is understanding which value chain activity is specifically concerned with service components. Based on that, I'll go with B. Deliver and support.
ER
Erick 1 year ago
Hmm, I'm a bit unsure about this one. The options don't seem super clear to me. I'll have to think it through carefully before selecting an answer.
NA
Narcisa 1 year ago
This one seems pretty straightforward. I'm going to go with B. Deliver and support since that's the value chain activity that deals with service components and their availability.
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