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What is the MAIN benefit of 'problem management'?
Suggested Answer: D
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12 comments · newest first
LE
Leatha
11 months ago
Really? I thought problem management was just about fixing things, not reducing incidents.
RO
Roy
11 months ago
I agree with B, but A has its merits too.
QU
Quentin
12 months ago
Wait, isn't it about managing known errors too? D seems relevant.
DA
Davida
12 months ago
I think A is more important. Quick service restoration matters!
TH
Thurman
12 months ago
Definitely B! Reducing incidents is key.
FA
Fabiola
1 year ago
I feel like maximizing successful changes is related, but it doesn't seem like the main focus of problem management.
TE
Tesha
1 year ago
I’m leaning towards option B too, but I also recall something about managing workarounds and known errors being important.
BE
Ben
1 year ago
I remember a practice question that emphasized restoring normal service quickly, but that feels more like incident management to me.
DA
Darrel
1 year ago
I think the main benefit of problem management is about reducing the number and impact of incidents, but I'm not entirely sure.
NA
Nakisha
1 year ago
This is a good test of our understanding of business roles. I think the key is to focus on the core elements that define a role, like who is assigned to it and who is responsible for it. The other options don't seem to fit that criteria.
KE
Kerry
1 year ago
Simulators can be useful for usability testing, but I might be confusing that with something else. Was that part of our discussions on user feedback?
DA
Darrel
1 year ago
Alright, time to put my networking knowledge to the test. VPN and WPA2 are the clear choices here. Gotta protect that video traffic from prying eyes on the wireless network.