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PeopleCert ITIL-4-Foundation Exam - Topic 5 Question 107 Discussion

Posted by Malcom on Apr 07, 2025 at 09:27 PM

Which statement about outcomes is CORRECT?

Suggested Answer: A

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33 comments · newest first
TI
Tina 10 months ago
Wait, isn't B more accurate? Activities lead to outcomes, right?
CY
Cyril 10 months ago
Totally agree with A! Makes sense.
CA
Carol 10 months ago
C seems a bit off to me. Assurance isn't really an outcome.
AL
Alease 11 months ago
I'm surprised by how complex this is! Outcomes vs outputs is tricky!
MI
Mitzie 11 months ago
I think A is correct. Outcomes do rely on outputs.
RE
Reita 11 months ago
I feel like D might be misleading since outcomes usually focus on benefits rather than just costs, but I need to double-check that.
SH
Shannon 11 months ago
I’m leaning towards C because it seems to align with how we talked about service assurance in class, but I could be wrong.
JO
Johnathon 11 months ago
I remember a practice question that discussed how outcomes relate to stakeholder satisfaction, so maybe A is correct?
DE
Della 12 months ago
I think outcomes are more about the results rather than just the outputs, but I'm not entirely sure which option fits best.
MA
Mabelle 12 months ago
Ah, this is a tricky one. I'm torn between B and C. I'll have to review my notes on the differences between outputs, outcomes, and deliverables to make sure I get this right.
AL
Alverta 12 months ago
Okay, let me see. I know outcomes are about the end results, not the specific activities. So I think the answer is A - outcomes rely on outputs to deliver results for a stakeholder.
SA
Salena 1 year ago
Hmm, I'm a bit unsure about this. I was thinking maybe C, but I'm not totally sure. I'll have to think it through carefully.
CO
Coral 1 year ago
I'm pretty confident about this one. I think the correct answer is B - outcomes use activities to produce tangible or intangible deliverables.
ZO
Zoila 1 year ago
Haha, B is a funny one. Outcomes are definitely not just about the technology spending - there's a lot more to it than that!
LA
Laurel 1 year ago
↳ replying to Zoila
D) Outcomes provide assurance to stakeholders on how a service performs
CO
Coleen 1 year ago
↳ replying to Zoila
C) An outcome depends on at least one output to deliver a result
DE
Devora 1 year ago
↳ replying to Zoila
A) Outcomes enable products to be delivered to a stakeholder
LA
Lashanda 1 year ago
A is just plain wrong. Outcomes are not about delivering products, they're about the overall impact and value being created.
MA
Margot 1 year ago
↳ replying to Lashanda
C) An outcome depends on at least one output to deliver a result
RO
Robt 1 year ago
↳ replying to Lashanda
Exactly, outcomes are about the end result and value created
AR
Arminda 1 year ago
↳ replying to Lashanda
D) Outcomes provide assurance to stakeholders on how a service performs
AD
Adolph 1 year ago
↳ replying to Lashanda
C) An outcome depends on at least one output to deliver a result
MI
Micheal 1 year ago
D seems like the right choice to me. Outcomes give stakeholders confidence in how the service is performing and meeting their needs.
LU
Lura 1 year ago
↳ replying to Micheal
User 3: Outcomes are crucial for delivering results and giving stakeholders confidence in the service.
OL
Ollie 1 year ago
↳ replying to Micheal
User 2: Definitely, outcomes are important for showing stakeholders that their needs are being met.
CY
Cyril 1 year ago
↳ replying to Micheal
User 1: I agree, D is the correct choice. Outcomes provide assurance to stakeholders on how a service performs.
JU
Justa 1 year ago
I think C is the correct answer. Outcomes are the results that are achieved, and they depend on the outputs or deliverables to get there.
SU
Suzan 1 year ago
↳ replying to Justa
User 3: Yes, that makes sense. Outcomes are the end goals that are achieved through the outputs.
LI
Lisha 1 year ago
↳ replying to Justa
User 2: I agree with you. Outcomes definitely depend on at least one output to deliver a result.
BR
Brice 1 year ago
↳ replying to Justa
User 1: I think C is the correct answer. Outcomes are the results that are achieved, and they depend on the outputs or deliverables to get there.
VA
Val 1 year ago
That makes sense, outcomes do give stakeholders confidence in the service performance.
DO
Dorothy 2 years ago
I disagree, I believe it's D because outcomes provide assurance to stakeholders.
VA
Val 2 years ago
I think the correct statement about outcomes is C.
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