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PeopleCert ITIL 4 Foundation Exam - Topic 4 Question 32 Discussion

Identify the missing word in the following sentences.A service is a means of enabling value co-creation by facilitating [?] that customers want to achieve, without the customer having to manage specific costs and risks.
C) outcomes
A) utility
B) warranty
D) outputs

PeopleCert ITIL 4 Foundation Exam - Topic 4 Question 32 Discussion

Actual exam question for PeopleCert's ITIL 4 Foundation exam
Question #: 32
Topic #: 4
[All ITIL 4 Foundation Questions]

Identify the missing word in the following sentences.

A service is a means of enabling value co-creation by facilitating [?] that customers want to achieve, without the customer having to manage specific costs and risks.

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Suggested Answer: C

by Chantell at May 05, 2022, 04:31 AM

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Eleonora
9 months ago
Outcomes makes the most sense, I agree!
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Graciela
9 months ago
Wait, are we really sure it's not utility? Seems a bit off.
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Marg
9 months ago
I thought it was outputs at first, but now I'm leaning towards outcomes.
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Dorethea
10 months ago
Definitely not warranty, that doesn't fit.
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Aracelis
10 months ago
I'm pretty sure the answer is outcomes.
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Glenn
10 months ago
"Warranty" seems off to me; I don't recall it being used in this context during our reviews.
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Linsey
10 months ago
I remember a practice question that mentioned "outputs," but I feel like that doesn't fit here as well as "outcomes."
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Sherita
10 months ago
I think the missing word might be "outcomes" since it relates to what customers want to achieve.
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Rosina
10 months ago
I'm not entirely sure, but "utility" sounds familiar from our study sessions.
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Viva
10 months ago
I've studied this topic before, so I'm feeling confident. I think the Quorum server and HyperMetro are also necessary components.
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Regenia
10 months ago
Hmm, I'm a little unsure about this one. The strtr() function is tricky, and I can't quite visualize how it's going to transform the string. I'll need to think it through carefully.
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Arlette
10 months ago
I'm pretty sure this is asking about the VMM domain integration, so the correct answer is C. VMware vSphere Distributed Switch.
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