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PeopleCert ITIL-4-Foundation Exam - Topic 4 Question 32 Discussion

Posted by Chantell on May 05, 2022 at 04:31 AM

Identify the missing word in the following sentences.

A service is a means of enabling value co-creation by facilitating [?] that customers want to achieve, without the customer having to manage specific costs and risks.

Suggested Answer: C

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12 comments · newest first
EL
Eleonora 11 months ago
Outcomes makes the most sense, I agree!
GR
Graciela 11 months ago
Wait, are we really sure it's not utility? Seems a bit off.
MA
Marg 12 months ago
I thought it was outputs at first, but now I'm leaning towards outcomes.
DO
Dorethea 12 months ago
Definitely not warranty, that doesn't fit.
AR
Aracelis 12 months ago
I'm pretty sure the answer is outcomes.
GL
Glenn 1 year ago
"Warranty" seems off to me; I don't recall it being used in this context during our reviews.
LI
Linsey 1 year ago
I remember a practice question that mentioned "outputs," but I feel like that doesn't fit here as well as "outcomes."
SH
Sherita 1 year ago
I think the missing word might be "outcomes" since it relates to what customers want to achieve.
RO
Rosina 1 year ago
I'm not entirely sure, but "utility" sounds familiar from our study sessions.
VI
Viva 1 year ago
I've studied this topic before, so I'm feeling confident. I think the Quorum server and HyperMetro are also necessary components.
RE
Regenia 1 year ago
Hmm, I'm a little unsure about this one. The strtr() function is tricky, and I can't quite visualize how it's going to transform the string. I'll need to think it through carefully.
AR
Arlette 1 year ago
I'm pretty sure this is asking about the VMM domain integration, so the correct answer is C. VMware vSphere Distributed Switch.
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