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PeopleCert ITIL 4 Foundation Exam - Topic 3 Question 62 Discussion

What can a change schedule be used for?
B) Providing information about deployed changes to help manage incidents and problems.
A) Speeding up the planning and authorization of emergency changes
C) Tracking and managing improvement ideas from identification through to final action
D) Providing a way to initiate normal changes

PeopleCert ITIL 4 Foundation Exam - Topic 3 Question 62 Discussion

Actual exam question for PeopleCert's ITIL 4 Foundation exam
Question #: 62
Topic #: 3
[All ITIL 4 Foundation Questions]

What can a change schedule be used for?

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Suggested Answer: B

The change schedule is used tohelp plan changes, assist in communication, avoid conflicts, and assign resources. It can also be used after changes have been deployed to provide information needed for incident management, problem management, and improvement planning

https://www.bmc.com/blogs/itil-change-enablement/#:~:text=The%20change%20schedule%20is%20used,problem%20management%2C%20and%20improvement%20planning.


by Salome at Dec 11, 2022, 12:30 AM

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Colette
10 months ago
Definitely useful for managing deployed changes!
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Paris
10 months ago
Wait, can they really help with normal changes? Sounds odd.
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Carmen
10 months ago
I thought they were just for tracking improvements?
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Karan
10 months ago
Totally agree, they’re essential for incident management too!
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Lou
10 months ago
Change schedules help speed up emergency change approvals.
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Gearldine
11 months ago
I thought change schedules were more about initiating normal changes, which makes me lean towards D. But I could be mixing it up with something else.
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Raul
11 months ago
I feel like change schedules might also help with tracking improvements, like C mentions. That sounds familiar from our study sessions.
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Eleonore
11 months ago
I remember practicing a question about speeding up emergency changes, so A could be right too. It’s a bit confusing.
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Lindsey
11 months ago
I think a change schedule is mainly about managing incidents, so maybe option B? But I'm not entirely sure.
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Glen
11 months ago
Hmm, I'm a bit confused on this one. I think it might be for grouping metadata from specified hosts, but I'm not totally sure. I'll have to think about it some more.
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Leatha
11 months ago
I'm not entirely sure about this one. I'll have to review my notes on integration procedures to make sure I understand the options.
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