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PeopleCert ITIL 4 Foundation Exam - Topic 2 Question 5 Discussion

Which is NOT a component of the service value system?
D) The four dimensions of service management
A) The guiding principles
B) Governance
C) Practices

PeopleCert ITIL 4 Foundation Exam - Topic 2 Question 5 Discussion

Actual exam question for PeopleCert's ITIL 4 Foundation exam
Question #: 5
Topic #: 2
[All ITIL 4 Foundation Questions]

Which is NOT a component of the service value system?

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Suggested Answer: D

by Graciela at May 06, 2022, 09:06 AM

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Soledad
10 months ago
Totally agree, the guiding principles are essential!
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Josphine
10 months ago
Wait, are the four dimensions really not in there?
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Julio
10 months ago
Practices are a key component, no doubt!
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Elmira
10 months ago
I thought governance was included too.
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Rolande
10 months ago
The guiding principles are definitely part of it.
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Carey
11 months ago
I feel like practices are definitely included, but I’m not confident about the four dimensions. I should have reviewed that section more.
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Letha
11 months ago
I remember practicing a question similar to this, and I think governance is a key component, so it might not be the answer.
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Johanna
11 months ago
I think the four dimensions of service management are definitely part of the service value system, but I’m not entirely sure about the other options.
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Adelina
11 months ago
I’m a bit confused; I thought the guiding principles were essential, but I can't recall if they are part of the service value system or not.
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Xenia
11 months ago
I'm a bit confused about the difference between session recording and real-time live session monitoring. I'll need to think that through.
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Phung
11 months ago
I'm not totally sure about the differences between these layouts. I'll have to review my notes to refresh my memory.
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