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PeopleCert Exam ITIL-4-Foundation Topic 2 Question 49 Discussion

Actual exam question for PeopleCert's ITIL-4-Foundation exam
Question #: 49
Topic #: 2
[All ITIL-4-Foundation Questions]

Identity the missing word(s) in the blowing sentence.

The purpose of the problem management practice is to reduce the likelihood and impact o' incidents by identifying actual and potential causes of incidents, and managing workarounds and [?].

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Suggested Answer: D

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