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PeopleCert ITIL-4-Foundation Exam - Topic 1 Question 129 Discussion

Which statement about the input and output of the value chain activities is CORRECT?
A) Each value chain activity receives inputs and provides outputs
B) The organization's governance will determine the inputs and outputs of each value chain activity
C) Some value chain activities only have input, whereas others only have outputs
D) Input and output are fixed for each value chain activity

PeopleCert ITIL-4-Foundation Exam - Topic 1 Question 129 Discussion

Actual exam question for PeopleCert's ITIL-4-Foundation exam
Question #: 129
Topic #: 1
[All ITIL-4-Foundation Questions]

Which statement about the input and output of the value chain activities is CORRECT?

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Suggested Answer: A

Each activity contributes to the value chain by transforming specific inputs into outputs. The inputs could be demand from outside the value chain, or outputs of other activities, while the transformation is facilitated by ITIL practices, undertaken using internal or third-party resources, processes, skills, and competencies.

https://www.bmc.com/blogs/itil-service-value-chain/


by Tamesha at Sep 25, 2026, 10:21 AM

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