Discuss PeopleCert ITIL-4-DITS Exam Topic 9 Question 20

An IT manager is creating a business case to justify the investment required to replace existing technology with new cloud services to support a digital transformation strategy.

What should be described in the section on opportunity cost?

AThe technology and resource costs of migrating to the cloud services

BThe ongoing cost of maintaining and supporting the cloud services

CThe estimated increase in revenue generated from sales of the new services

DThe value that would be generated if the organization made a different investment

Suggested Answer: D

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21 comments · newest first

Ronny 1 month ago

I still lean towards D. It’s about what we could lose.

Eladia 1 month ago

C could be relevant too, if new services boost revenue.

Carri 2 months ago

True, but D shows the bigger picture of opportunity cost.

Viola 2 months ago

But what about A? Migration costs are crucial too.

Francesco 2 months ago

I agree, D makes sense. Focus on alternative investments.

Lenora 2 months ago

I think D is the best choice. It highlights missed opportunities.

Tyra 2 months ago

Overall, D captures the bigger picture of investment choices.

Kati 2 months ago

B is crucial for long-term planning. Ongoing costs matter.

Felix 3 months ago

True, but we need to focus on future gains, like C.

Glen 3 months ago

But A is important too. Migration costs can be huge!

Alexis 3 months ago

I agree, opportunity cost is about lost potential.

Annett 3 months ago

I think D is the best choice. It shows what we miss out on.

Arlette 3 months ago

Totally with you on D, opportunity cost is key for decision-making!

Arletta 3 months ago

Surprised that C isn't the main focus, isn't revenue everything?

Irene 4 months ago

B seems like a no-brainer, but is it really an opportunity cost?

Staci 5 months ago

I think A is important too, gotta consider those migration costs.

Loise 5 months ago

Definitely D, it's all about the alternative investments!

Polly 6 months ago

I practiced a similar question, and I think opportunity cost should focus on the value of not pursuing other investments, which makes D the best choice.

Delbert 6 months ago

I’m not entirely sure, but I feel like option C could also relate to opportunity cost since it talks about potential revenue from new services.

Crissy 6 months ago

I remember discussing opportunity costs in class, and it seemed like it was more about the potential benefits we could gain from alternative investments.

Viola 6 months ago

I think opportunity cost is about what we miss out on by choosing one option over another, so maybe it's D?

PeopleCert ITIL-4-DITS Exam - Topic 9 Question 20 Discussion