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PeopleCert ITIL 4 DITS Exam - Topic 9 Question 20 Discussion

An IT manager is creating a business case to justify the investment required to replace existing technology with new cloud services to support a digital transformation strategy.What should be described in the section on opportunity cost?
D) The value that would be generated if the organization made a different investment
A) The technology and resource costs of migrating to the cloud services
B) The ongoing cost of maintaining and supporting the cloud services
C) The estimated increase in revenue generated from sales of the new services

PeopleCert ITIL 4 DITS Exam - Topic 9 Question 20 Discussion

Actual exam question for PeopleCert's ITIL 4 DITS exam
Question #: 20
Topic #: 9
[All ITIL 4 DITS Questions]

An IT manager is creating a business case to justify the investment required to replace existing technology with new cloud services to support a digital transformation strategy.

What should be described in the section on opportunity cost?

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Suggested Answer: D

by Isabelle at Apr 10, 2026, 04:09 AM

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Carri
True, but D shows the bigger picture of opportunity cost.
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Viola
5 days ago
But what about A? Migration costs are crucial too.
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Francesco
10 days ago
I agree, D makes sense. Focus on alternative investments.
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Lenora
15 days ago
I think D is the best choice. It highlights missed opportunities.
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Tyra
21 days ago
Overall, D captures the bigger picture of investment choices.
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Kati
26 days ago
B is crucial for long-term planning. Ongoing costs matter.
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Felix
1 month ago
True, but we need to focus on future gains, like C.
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Glen
1 month ago
But A is important too. Migration costs can be huge!
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Alexis
1 month ago
I agree, opportunity cost is about lost potential.
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Annett
2 months ago
I think D is the best choice. It shows what we miss out on.
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Arlette
2 months ago
Totally with you on D, opportunity cost is key for decision-making!
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Arletta
2 months ago
Surprised that C isn't the main focus, isn't revenue everything?
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Irene
2 months ago
B seems like a no-brainer, but is it really an opportunity cost?
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Staci
4 months ago
I think A is important too, gotta consider those migration costs.
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Loise
4 months ago
Definitely D, it's all about the alternative investments!
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Polly
4 months ago
I practiced a similar question, and I think opportunity cost should focus on the value of not pursuing other investments, which makes D the best choice.
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Delbert
4 months ago
I’m not entirely sure, but I feel like option C could also relate to opportunity cost since it talks about potential revenue from new services.
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Crissy
5 months ago
I remember discussing opportunity costs in class, and it seemed like it was more about the potential benefits we could gain from alternative investments.
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Viola
5 months ago
I think opportunity cost is about what we miss out on by choosing one option over another, so maybe it's D?
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