PeopleCert Exam ITIL-4-DITS Topic 8 Question 9 Discussion

Actual exam question for PeopleCert's ITIL-4-DITS exam

Question #: 9
Topic #: 8

A commercial service provider has a strategy to introduce cloud storage services that will be popular with a wide range of consumers in multiple markets. Features will include fast upload speeds and secure storage.

Which should be included in the operating model for the new service?

AA user-friendly interface that is available anytime, from any location

BThe infrastructure, skills and processes required to support the service

CUser access via a wide range of channels and platforms

DFree limited storage combined with a tiered charging structure

Show Suggested Answer

Suggested Answer: B

by Marge at Jul 06, 2025, 09:17 PM

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Bobbye

2 days ago

I agree with Edda, a user-friendly interface is essential for consumer adoption.

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Edda

10 days ago

I think option A should be included in the operating model.

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Lemuel

10 days ago

Option B is the clear choice here. The service needs the right infrastructure, skills, and processes to support it, not just a fancy interface or a free trial.

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