Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

PeopleCert ITIL 4 DITS Exam - Topic 5 Question 19 Discussion

An organization is aiming to use an innovative social media platform to improve engagement with young consumers.What should the organization's strategy focus on?
C) Customer and market relevance supported by operational excellence
A) Ecosystem disruption supported by operational excellence
B) Market relevance supported by ecosystem disruption
D) Operational excellence supported by customer and market relevance

PeopleCert ITIL 4 DITS Exam - Topic 5 Question 19 Discussion

Actual exam question for PeopleCert's ITIL 4 DITS exam
Question #: 19
Topic #: 5
[All ITIL 4 DITS Questions]

An organization is aiming to use an innovative social media platform to improve engagement with young consumers.

What should the organization's strategy focus on?

Show Suggested Answer Hide Answer
Suggested Answer: C

by Louann at Apr 05, 2026, 03:32 PM

Limited Time Offer

25%

Off

Get Premium ITIL 4 DITS Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

0/2000 characters
Submit Cancel
Elmira
1 month ago
A seems interesting. Disruption can really shake things up!
upvoted 0 times
...
Renay
1 month ago
I feel C makes sense too. Customer relevance is crucial for engagement.
upvoted 0 times
...
Leslee
2 months ago
I think B is the best choice. Market relevance is key for young consumers.
upvoted 0 times
...
Walker
2 months ago
Wait, what does "ecosystem disruption" even mean?
upvoted 0 times
...
Adria
2 months ago
Totally agree with C! Relevance is everything.
upvoted 0 times
...
Raylene
2 months ago
Really? I doubt operational excellence is enough to engage them.
upvoted 0 times
...
Glenn
4 months ago
I think B is spot on! Disruption is key.
upvoted 0 times
...
Nana
4 months ago
C seems like the best choice for connecting with young consumers.
upvoted 0 times
...
Darell
5 months ago
I vaguely remember that ecosystem disruption can be a game-changer, but I’m torn between options A and B. It’s tricky!
upvoted 0 times
...
Daron
5 months ago
I feel like operational excellence is important, but I’m uncertain if it should be the primary strategy here. Maybe it’s more about understanding the market?
upvoted 0 times
...
Marvel
5 months ago
I think we practiced a question similar to this, and I recall that market relevance is key, but I can't remember if it was option B or C that emphasized that.
upvoted 0 times
...
Alita
5 months ago
I remember discussing how customer relevance is crucial for engaging young consumers, but I'm not sure if operational excellence should be the main focus.
upvoted 0 times
...

Save Cancel