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PeopleCert ITIL-4-DITS Exam - Topic 5 Question 19 Discussion

Posted by Louann on Apr 05, 2026 at 03:32 PM

An organization is aiming to use an innovative social media platform to improve engagement with young consumers.

What should the organization's strategy focus on?

Suggested Answer: C

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12 comments · newest first
EL
Elmira 3 months ago
A seems interesting. Disruption can really shake things up!
RE
Renay 3 months ago
I feel C makes sense too. Customer relevance is crucial for engagement.
LE
Leslee 3 months ago
I think B is the best choice. Market relevance is key for young consumers.
WA
Walker 3 months ago
Wait, what does "ecosystem disruption" even mean?
AD
Adria 3 months ago
Totally agree with C! Relevance is everything.
RA
Raylene 4 months ago
Really? I doubt operational excellence is enough to engage them.
GL
Glenn 5 months ago
I think B is spot on! Disruption is key.
NA
Nana 5 months ago
C seems like the best choice for connecting with young consumers.
DA
Darell 6 months ago
I vaguely remember that ecosystem disruption can be a game-changer, but I’m torn between options A and B. It’s tricky!
DA
Daron 6 months ago
I feel like operational excellence is important, but I’m uncertain if it should be the primary strategy here. Maybe it’s more about understanding the market?
MA
Marvel 6 months ago
I think we practiced a question similar to this, and I recall that market relevance is key, but I can't remember if it was option B or C that emphasized that.
AL
Alita 7 months ago
I remember discussing how customer relevance is crucial for engaging young consumers, but I'm not sure if operational excellence should be the main focus.
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