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PeopleCert CSTE Exam - Topic 5 Question 16 Discussion

Which of the following definitions apply to the cost of quality?
C) Total cost of all project efforts
A) Customer satisfaction
B) Left over product
D) Redoing entire project

PeopleCert CSTE Exam - Topic 5 Question 16 Discussion

Actual exam question for PeopleCert's CSTE exam
Question #: 16
Topic #: 5
[All CSTE Questions]

Which of the following definitions apply to the cost of quality?

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Suggested Answer: C

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Georgeanna
10 months ago
Redoing the whole project sounds extreme, isn't that D?
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Lorrine
10 months ago
Totally with you, A is the right choice!
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Portia
10 months ago
Wait, is B really a thing? Leftover product?
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Melinda
10 months ago
I think C makes more sense, it covers all efforts.
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Celia
10 months ago
Definitely A, customer satisfaction is key!
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Kayleigh
11 months ago
Left over product doesn't seem to fit with what we studied about quality costs, but I can't recall the exact definitions.
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Elke
11 months ago
I remember a practice question that mentioned total costs, so I feel like option C could be the right answer here.
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Jaime
11 months ago
I think customer satisfaction might relate to the cost of quality, but I'm not entirely sure if it's the main focus.
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Joye
11 months ago
Redoing the entire project sounds like a consequence of poor quality, but I don't think it defines the cost of quality itself.
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Ligia
11 months ago
I'm a little confused by this question. I know the ISDA definitions cover a lot of different credit events, but I'm not sure if rating downgrade is one of them. I'll have to review my notes to be sure, but I'm leaning towards option C.
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